Henry Rivera

Managed a maintenance team in a premier assisted living community, overseeing hiring, training, scheduling, and supervision of staff.

• Inspected and prepared units for new residents, including patching, painting, carpet cleaning, and checking appliances, lighting, and electrical systems.

• Troubleshot HVAC systems, performing minor repairs on T-stats, capacitors, fuses, circuit breakers, and refrigerant systems.

• Supervised and performed minor plumbing repairs, resolving issues with faucets, drains, leaks, and related problems. Maintenance Director

• Leadership & Management: Supervise the maintenance team, providing training, support, and direction to ensure high-quality service delivery.

• Maintenance Oversight: Develop and implement a comprehensive preventative maintenance program for all equipment and systems, including HVAC, plumbing, electrical, and mechanical systems.

• Budgeting & Financial Management: Assisted in the development and management of the maintenance budget, ensuring cost-effective operations while maintaining quality standards.

• Safety Compliance: Ensured compliance with safety regulations and standards, conducting regular inspections and audits of maintenance operations.

• Quality Assurance: Perform regular inspections of the facility to identify maintenance needs and oversee the completion of work orders.

• Vendor Management: Coordinate with outside contractors and vendors for specialized repairs and maintenance tasks.

• Resident Relations: Responded to resident requests and concerns in a timely and professional manner, ensuring high levels of satisfaction.

• Emergency Response: Participated in emergency response planning and act as a key point of contact during emergency situations, ensuring safety and security.

• Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
• Coordinated preventative maintenance schedules, verifying equipment safety and function.

• Daily inspection, maintenance, repair, and installation of machinery at Tampa International Airport, ensuring the facility functions at optimal capacity
• Prioritize, coordinate, and execute tasks with a team of technicians, handling repairs and inspections of car wash stations, fuel pump dispensers, electrical units, lights, doors, spike gates, and facility plumbing
• Perform quality assurance checks, ensuring tasks are completed to prevent liability to staff and property
• Manage inventory and budgeting for supplies and staffing needs

• Managed a maintenance team in a premier assisted living community, overseeing hiring, training, scheduling, and supervision of staff
• Inspected and prepared units for new residents, including patching, painting, carpet cleaning, and checking appliances, lighting, and electrical systems
• Troubleshot HVAC systems, performing minor repairs on T-stats, capacitors, fuses, circuit breakers, and refrigerant systems
• Supervised and performed minor plumbing repairs, resolving issues with faucets, drains, leaks, and related problems
• Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
• Coordinated preventative maintenance schedules, verifying equipment safety and function.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Conducted product awareness and demonstrations for large clients like Home Depot
• Managed in-store promotions, assisted with stock re-orders, and provided recommendations for new product lines
• Maintained direct contact with the CEO, identifying trends and business opportunities in the assigned territory

• Supervised established client accounts and maintained effective relationships with customers
• Prepared sales contracts, proposals, and presentations for clients

• Managed sales and installation operations for a custom auto parts store with over 15 employees
• Handled inventory, ordering, and staff scheduling to drive sales growth