Henry Rivera
Los Banos,CA
Summary
Dedicated Plumbing Service Technician with a C-36 license and PEX ,pro press ,Mega press, trac gas piping ,sub pump ,heat pump water heaters ,tankless water heaters ,sewer pipe bursting , commercial plumbing Certifications. known for enhancing client satisfaction at Hr Silicon Valley Plumbers. Proven expertise in gas line, sewer ,drainage ,water systems ,venting and sizing of piping and effective communication, successfully diagnosing complex plumbing issues and ensuring compliance with regulations, resulting in increased client retention and streamlined project completion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Plumbing Service Technician
Hr Silicon Valley Plumbers
01.2020 - Current
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Prepared budgets and estimated costs for potential work on piping systems.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Installed, repaired and maintained water, gas and sewer systems.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Resolved complex plumbing issues for clients, ensuring long-lasting solutions and minimal disruptions.
Lead Plumbing Technition
Ribbs Plumbing Service
01.2019 - 01.2020
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
- Ensured safety compliance by adhering to local and federal regulations while performing tasks.
- Streamlined project completion by effectively coordinating with team members, suppliers, and clients.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
- Provided emergency response services for urgent situations such as burst pipes or sewage backups, reinforcing the company''s commitment to client satisfaction.
- Fostered positive relationships with clients through professional demeanor, prompt response, and transparent communication about project scope and cost estimates.
- Assisted colleagues in handling complex assignments or tackling challenging situations as a supportive team player.
- Inspected sewers and piping systems to assess quality and condition.
- Prepared budgets and estimated costs for potential work on piping systems.
- Installed complete sewer ,Drainage piping ,whole house water systems ,and residential gas systems all code requirements followed and permit inspections past.
Education
High School Diploma -
James Lick High School
San Jose, CA06-1995
Skills
- Strong communication skills
- Gas line work
- Continuous learning mindset
- c-36 license
- Pex water pipe certified
- Lead field supervisor
- Multi job coordinator
- Clear understanding of trade law
- Contract home improvement and permits preparation and filling
- Pressure regulator adjustment
- Water heater servicing
- Pipe installation
- Pump maintenance
- Pipe section assembly
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Plumbing Service Technician
Hr Silicon Valley Plumbers
01.2020 - Current
Lead Plumbing Technition
Ribbs Plumbing Service
01.2019 - 01.2020
High School Diploma -
James Lick High School
Similar Profiles
Sai Pranay ChitneniSai Pranay Chitneni
Data Engineer at Silicon Valley BankData Engineer at Silicon Valley Bank
Banji YedeBanji Yede
Cyber Security Analyst at Silicon Valley Bank, Santa Clara, CaliforniaCyber Security Analyst at Silicon Valley Bank, Santa Clara, California
Erin DewhirstErin Dewhirst
Sales Representative at Silicon Valley Shelving & Equip. Co., Inc.Sales Representative at Silicon Valley Shelving & Equip. Co., Inc.