Henry Rivera Jr
Murrieta,CA
Summary
Knowledgeable and dedicated customer service professional with over 5 years of extensive work experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Small Arms Repairer
United States Marine Corps
Oceanside, United States
11.2017 - 05.2022
- Tended to equipment, troubleshot malfunctions and completed basic repairs to keep over 50 million dollars worth of equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to colleagues performing skilled repairs.
- Managed maintenance activities, supervised staff and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Caregiver
Just For You Home Care
Murrieta, CA
05.2020 - 05.2021
- Assisted over 5 clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained frequent supervision of residents unable to call for assistance.
Ambulance Operator
Huntington Beach Fire Department
Huntington Beach, CA
05.2023 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Education
No Degree - Fire Technology
10.2022 - 12.2022
High School Diploma -
08.2016 - 05.2017
No Degree - Fire Technology
08.2023 - Current
Skills
- Problem-Solving
- Leadership
- Time Management
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Critical Thinking
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Moreno Valley College - No Degree, Fire Technology
08.2023 - Current
Ambulance Operator - Huntington Beach Fire Department
05.2023 - Current
Palomar College - No Degree, Fire Technology
10.2022 - 12.2022
Caregiver - Just For You Home Care
05.2020 - 05.2021
Small Arms Repairer - United States Marine Corps
11.2017 - 05.2022
Pahokee Highschool - High School Diploma,
08.2016 - 05.2017
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