Henry Saafi
Anchorage,AK
Summary
Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues.
Overview
6
6
years of professional experience
Work History
Train Conductor
Alaska Railroad
04.2022 - Current
- Maintained strict schedules for passengers and cargo.
- Made public announcements on routes and delays.
- Cut, switched and supervised loading and unloading of railcars.
- Communicated with train dispatchers to obtain and adjust directions.
Property Manager
NorthStar Management
07.2022 - Current
- Ensuring all prospective tenants are qualified for LIHTC properties.
- Maintaining operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects. Also making sure all buildings are up to code.
- Handled tenant complaints promptly and appropriately, addressing emergency situations, calling in repairmen and other support services.
Supervisor
UPS, United Parcel Service
07.2021 - Current
- Promoted to supervisor role in less than one year.
- Working with management team to implement proper division of responsibilities.
- Maintaining clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Streamlining operations to improve process efficiency.
- Interviewing, hiring and training new employees for production positions.
- Handling customer complaints, resolving issues and adjusting policies to meet changing needs.
Warehouse/package Handler
UPS, United Parcel Service
08.2020 - 07.2021
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Checked products for damage or other issues before packing.
- Used hand-held scanners and physical logs to track item movements.
- Marshalling aircrafts
Client Relations
BAC Transporations
01.2018 - 07.2019
- Transported luggage and passengers requiring wheel- chair assistance at airport to/from gate.
- Carefully lifted special needs passengers up/down stairs of aircraft and in/out of wheelchairs safely.
Education
Certificate-HVAC/R -
Charter College
Anchorage, AK08-2021
Business Management -
Southern Oregon University
Ashland, ORSkills
- Ul>
- HVAC Science and Electrical Work
- EPA Certification
- EPA 608 Universal Refrigeration Certification
- Refrigeration, Pipe, Duct, and Flu Systems
- Basic Refrigeration and Air Properties
- Residential/Commercial Controls
- Refrigerants and Oils
- Gas and Oil Heating Systems
- Training & Development
- Boiler Systems
- Landscape Maintenance
- Software troubleshooting (5 years)
- Mechanical Knowledge
- Computer skills (5 years)
- Forklift Certification
- Customer Service friendly
- Experience in building and repairing computers
- HAZMAT materials awareness/training
- Logistics
- Training & Development
- Equipment Repair
Timeline
Property Manager
NorthStar Management
07.2022 - Current
Train Conductor
Alaska Railroad
04.2022 - Current
Supervisor
UPS, United Parcel Service
07.2021 - Current
Warehouse/package Handler
UPS, United Parcel Service
08.2020 - 07.2021
Client Relations
BAC Transporations
01.2018 - 07.2019
Certificate-HVAC/R -
Charter College
Business Management -
Southern Oregon University
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