Henry Saloj
Los Angeles,CA
Summary
Adept Maintenance Technician with a proven track record at Onni Group, enhancing resident safety and reducing system downtime through expert preventive maintenance and troubleshooting skills. Excelled in team collaboration at Panini Kabob Grill, demonstrating exceptional multitasking and customer service abilities. Skilled in HVAC maintenance and fostering positive client relationships, contributing to increased referrals.
Overview
5
5
years of professional experience
Work History
Maintenance Technician
Onni Group
Los Angeles, CA
01.2020 - Current
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
Server
Panini Kabob Grill
Los Angeles, CA
08.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service
Olive Garden
Carson, CA
02.2021 - 06.2023
- Provided exceptional customer service, addressing concerns and explaining repair processes.
- Verified patients had positive experience by providing exemplary customer service.
- Developed strong relationships with clients through excellent customer service and professionalism.
- Supervised and trained staff on product knowledge and customer service.
- Provided exceptional customer service, addressing client concerns promptly and thoroughly.
- Contributed to increased client referrals through exceptional customer service practices.
- Managed customer service inquiries and complaints for customer satisfaction.
- Trained newly hired employees on routine tasks and customer service.
Education
John C. Fremont High School
7676 S San Pedro 06.2019
Skills
- Building maintenance
- Troubleshooting skills
- Mechanical troubleshooting
- Preventive Maintenance
- Hand and power tools
- Apartment maintenance
- Plumbing repairs
- Drywall repair
- Lockout and tagout procedures
- Refrigeration systems
- Boiler maintenance
- Proficient in software
- Steam systems
- Fire alarm systems
- HVAC system maintenance
- Roof maintenance
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Server
Panini Kabob Grill
08.2023 - 11.2024
Customer Service
Olive Garden
02.2021 - 06.2023
Maintenance Technician
Onni Group
01.2020 - Current
John C. Fremont High School