Henry Sanchez, MBA
Jacksonville,FL
Summary
Dedicated sales and marketing MBA professional with proven success exceeding goals, retaining customers, and maintaining a strong reputation for customer satisfaction. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
10
10
years of professional experience
Work History
Key Account Manager
Hilti North America
12.2022 - Current
- Increase revenue by selling, servicing, and promoting the full Hilti product line directly to the targeted rental accounts of 2.2million
- Develop sales by providing training to rental account personnel
- Built and maintained strong client relationships to drive business growth.
- Identify, develop, and maintain rapport with decision-makers in identified key accounts, including but not limited to branch managers, district managers, service managers and fleet managers
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Originate and maintain customer and prospect records in the laptop computer
- Conduct product and safety seminars with the primary purpose of increasing sales and product approvals/specifications
- Responsible for achieving a sales forecast by selling and servicing product lines to the customer and prospects to attain company sales objectives on a consistent and profitable basis, strengthening the company’s position or market share within the marketplace
- Develop and promote positive customer relations to achieve forecast.
HC Account Manager
Hilti North America
06.2021 - Current
- Built and validated new opportunities, creating new collection models to increase wallet share.
- Consistently hit sales targets 1.4 million
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
- Identified and provided specific feedback on construction industry trends and customer application opportunities
- Oversaw new business development to generate sales leads, negotiate client pricing, and forecast revenue.
- Increased customer engagement
- Fleet owned the crib, owned the application, and helped customers
- Completed cycle counts, weekly replenishment, and metrics to stay compliant with store metrics with SAP.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
Store Manager
Sherwin Williams
06.2019 - 05.2021
- Managed forecasting process and models, including P&L, cash flow and supporting analyses
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Upsold to customers, as necessary
- Learned inventory requirements; occasionally walk-through facility to ensure operating supplies and inventory are available
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Ensured that all activities and initiatives meant to drive operational effectiveness were administered
Inside Sales/ Customer Relations Rep
Alorica
01.2014 - 01.2018
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Collaborated with outside sales representatives, marketing, and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built a diverse and consistent sales portfolio.
- Informed customers of promotions to increase sales productivity and volume.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Education
MBA - Marketing
Bellevue University
05.2023
Bachelor of Science - Business Administration, Marketing And International Business
Oklahoma State University
05.2019
Associate of Science - Business Management
Tulsa Community College
Tulsa, OK05.2018
Skills
- Strategic Selling
- Client Relationship-Building
- Account Presentations
- Transfer Processes
- Data and Trend Forecasting
- Market Planning and Execution
- Developing Presentations and Reports
- Database Skills
- Client Retention
- Target Segmentation
Languages
Spanish
Native or Bilingual
Timeline
Key Account Manager
Hilti North America
12.2022 - Current
HC Account Manager
Hilti North America
06.2021 - Current
Store Manager
Sherwin Williams
06.2019 - 05.2021
Inside Sales/ Customer Relations Rep
Alorica
01.2014 - 01.2018
MBA - Marketing
Bellevue University
Bachelor of Science - Business Administration, Marketing And International Business
Oklahoma State University
Associate of Science - Business Management
Tulsa Community College
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