HENRY SERRANO
Denver,CO
Summary
Motivated and hard working. Delivers proactive support on key administrative matters to promote productivity across departments. Manages office supplies, organizes correspondence and maintains liaison with other departments. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency. Practical life and spiritual counseling skills. A good listener.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Greserr Contractors And Builders, Inc.
Quezon City, Philippines
07.2019 - 01.2022
- Reviews purchase orders, service contracts and financial reports.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding collectibles and payments.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Produced detailed reports to track trends and keep senior management informed.
Lead Pastor
Crosswind Filipino Ministry
Aurora, CO
06.2014 - 05.2019
- Provided spiritual care through visitation, counseling and prayer.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Led programs such as worship, study, fellowship and service opportunities.
- Oversaw administration and management of all areas of ministry.
Manager
SUBWAY®Restaurants
Parker, CO
07.2012 - 02.2014
- Accomplished multiple tasks (overseeing food preps & inventories) within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Preparation of all relevant reports for owner/general manager.
Education
Diploma in Christian Leadership - Christiran Leadership/Theology
Asian Theological Seminary
Quezon City, Philippines03.1990
BBA - Finance And Business Administration
National College of Business Administration
Manila, Philippines03.1984
Skills
- Policy and procedure modification
- Documentation and control
- Administrative management
- Preparation of Business Correspondence
- Customer Relations
- Business operations knowledge
- Contract negotiations
- Relationship building
Additional Information
Ordained Minister with the Christian Reformed Church of North America (CRCNA)
Preacher, Counselor, Bi-vocational pastor for 37 years
Reading and traveling
I love to read inspirational books, Have visited major cities in US, Canada, and Asia.
Timeline
Administrative Officer
Greserr Contractors And Builders, Inc.
07.2019 - 01.2022
Lead Pastor
Crosswind Filipino Ministry
06.2014 - 05.2019
Manager
SUBWAY®Restaurants
07.2012 - 02.2014
Diploma in Christian Leadership - Christiran Leadership/Theology
Asian Theological Seminary
BBA - Finance And Business Administration
National College of Business Administration
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