Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henry Shannon

Riceville,TN

Summary

Proven leader at Lowe's, adept in workload prioritization and fostering team growth, significantly enhanced night operations efficiency. Skilled in employee evaluation and training, ensuring seamless shift transitions and high standards of accuracy in inventory management. Demonstrates exceptional goal-oriented focus and collaborative spirit, achieving notable improvements in productivity and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Night Operations Supervisor

Lowe's
09.2023 - Current
  • Enhanced team productivity by streamlining night operations processes and procedures.
  • Collaborated with other supervisors to establish best practices for night operations tasks and procedures.
  • Improved overall efficiency with thorough communication between departments during shift handovers.
  • Coordinated with daytime supervisors to address any potential issues or concerns that may arise during the transition period between shifts.
  • Established clear expectations for employees regarding job duties, performance goals, and adherence to company policies and procedures.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Oversaw loading and unloading of packages in warehouse.

Receiving Clerk

Lowe’s
05.2016 - 09.2023
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
  • Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
  • Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
  • Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
  • Double-checked cargo inventories and documentation for accuracy.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Properly labeled and stored goods in safe area to provide identification and avoid losses.
  • Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
  • Utilized forklift to transport pallets of goods to and from warehouse.
  • Boosted customer satisfaction by diligently inspecting all received merchandise for damages or defects before distribution.
  • Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
  • Expedited processing times by swiftly unloading trucks and properly staging products for inspection.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Fsa

Lowe’s
04.2011 - 05.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service Associate

Lowe’s
05.2008 - 05.2011
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Loader

Lowe’s
11.2007 - 05.2011
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.

Education

Ged -

Rhea County High School
Evensville, TN

Skills

  • Workload prioritization
  • Employee Evaluation
  • Goal-Oriented
  • Training and mentoring

Timeline

Night Operations Supervisor

Lowe's
09.2023 - Current

Receiving Clerk

Lowe’s
05.2016 - 09.2023

Fsa

Lowe’s
04.2011 - 05.2016

Customer Service Associate

Lowe’s
05.2008 - 05.2011

Loader

Lowe’s
11.2007 - 05.2011

Ged -

Rhea County High School

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Henry Shannon