Henry Sinong
5862 Cervantes Ave.
Summary
Dynamic Shift Leader with a proven track record at Rubios Coastal Grill, excelling in cash handling and team leadership. Recognized for enhancing operational efficiency and fostering a positive work environment. Skilled in staff development and customer service management, driving team motivation and ensuring exceptional service delivery.
Overview
14
14
years of professional experience
Work History
Shift Leader
Rubios Coastal Grill
05.2019 - 04.2024
- Cash handling
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Level 6 Associate
In N Out Burger
09.2010 - 04.2019
- Enhanced student comprehension by utilizing various teaching methods and techniques.
- Implemented innovative assessment tools to track student progress, allowing for targeted interventions to support struggling learners.
- Served on school committees focused on improving academic programs or addressing specific challenges within the institution, contributing valuable insights based on experience in the field.
- Designed engaging multimedia presentations to supplement traditional lecture formats, resulting in increased student interest and participation.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Processed orders on POS system and accepted cash and charge payments.
Education
High School Diploma -
High Tech High School
Point Loma, Ca06.2006
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Customer service management
- Staff supervision
- Sales and upselling
- Staff development
Timeline
Shift Leader
Rubios Coastal Grill
05.2019 - 04.2024
Level 6 Associate
In N Out Burger
09.2010 - 04.2019
High School Diploma -
High Tech High School
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