Dynamic professional with a proven track record. Skilled in customer service, time management, CDL driving, and armed Reserve CLEET security.
Overview
35
35
years of professional experience
Work History
Sales Representative
Five Star Office Supply
05.2025 - Current
Build and maintain relationships with new and existing business clients to promote office supply and furniture products and services. Currently call on and service 150 customers.
Conduct client needs assessments and recommend customized product solutions to improve efficiency and reduce costs.
Efficiently manage time from customer order to final build, ensuring projects were completed within established timelines.
Proven self-starter with the ability to independently plan daily schedules and prioritize customer calls to maximize productivity.
Organize and execute daily customer visit plans, balancing new business development with account maintenance.
Demonstrate strong time management and self motivation in planning routes, setting appointments, and following up with clients.
Generate sales through cold calls, in-person visits, email outreach, and networking events.
Support team in achieving sales goals through effective communication.
Meet monthly and quarterly sales goals through strategic territory management and upselling initiatives.
Provide detailed product information, pricing, and availability to customers and followed up on quotes and proposals.
Collaborate with internal departments to ensure accurate order fulfillment and timely delivery.
Learn company products and services to provide accurate information.
Adapt quickly to changing sales strategies, demonstrating flexibility in a dynamic retail environment.
Generate additional sales opportunities with upselling and cross-selling techniques.
Negotiate favorable terms in contracts, ensuring both customer satisfaction and profitability.
Gain customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Demonstrate excellent communication and conflict resolution skills when addressing customer feedback or complaints.
Independent Contractor
Rainbow
11.2023 - 05.2025
Promoted from Independent Sales Contractor to Group Lead in recognition of strong performance, leadership, and customer relationship skills.
Promoted and sold Rainbow home cleaning systems through in-home demonstrations and personalized customer consultations.
Delivered engaging product presentations highlighting features, benefits, and value of Rainbow vacuums to prospective customers.
Proactively generated leads through referrals, cold calls, and community events, driving consistent sales growth.
Demonstrated entrepreneurial mindset by identifying opportunities and building a customer base from the ground up.
Consistently exceeded sales goals by independently prospecting and securing new accounts.
Managed entire sales cycle, from lead generation and product demo to closing and follow-up service.
Guided customers through financing applications, payment plans, and contract terms, ensuring accuracy and attention to detail, and customer understanding and satisfaction.
Set up and demonstrated proper use of the Rainbow vacuum system during customer deliveries.
Trained new sales representatives on Rainbow vacuum product features, demonstrations, and closing techniques.
Managed social media and local advertising efforts to attract new customers and generate leads.
Coordinated special offers, discounts, and promotions to boost product adoption and revenue.
Safely operated a company vehicle to transport products, equipment, and materials to customer locations.
Recognized for strong initiative and business development skills, turning cold prospects into long-term customers.
Collaborated with multiple marketing programs and campaigns to promote products and drive customer engagement.
Caregiver
Caring for Mother
11.2020 - 11.2023
Provided full time care for a family member, managing daily schedules, medical appointments, and medication administration.
Developed strong time management, organization, and problem-solving skills in a caregiving role.
Enhanced interpersonal and communication skills through liaison with medical professionals and family members.
Operations Manager
Home Turf
08.2019 - 11.2020
Directed day-to-day operations of Home Turf services, managing teams, workflows, and client communications to consistently exceed performance targets.
Implemented operational strategies that improved efficiency, reduced costs, and enhanced customer satisfaction.
Applied pesticides and pest control treatments safely and effectively in residential and commercial properties, ensuring compliance with state and federal regulations.
Identified and accessed pest infestations, recommending appropriate treatment plans to eliminate issues and prevent recurrence.
Maintained accurate service records, chemical logs, and safety reports to ensure regulatory compliance and customer satisfaction.
Educate clients on pest prevention techniques, lawn care best practices, and safety practices to promote long-term pest management solutions and lawn care.
Operated and maintained pest control equipment and company vehicles, ensuring safe handling of chemicals and proper disposal of hazardous materials.
Strategically deployed glue traps and bait boxes to control and monitory pest activity in residential and commercial properties.
Applied fertilizers, herbicides, and pesticides to lawns and landscapes, ensuring healthy growth and effective pest control.
Interpreted and applied information from MSDS sheets to ensure safe handling, storage, and disposal of chemicals.
Maintained compliance with OSHA and company safety standards by accurately following MSDS guidelines.
Safely operated company vehicle to transport personnel, equipment, and materials to job sites on schedule.
Caregiver
Caring for Wife
08.2014 - 08.2019
Provided full-time care for a disabled spouse, managing daily schedules, medical appointments, and treatment plans while ensuring their comfort and safety.
Coordinated healthcare, medication management, and therapy sessions, demonstrating strong organizational and time-management skills.
Handled complex caregiving tasks including personal care, mobility assistance, and household management, showcasing reliability and problem-solving abilities.
Advocated for medical needs and collaborated with healthcare providers to ensure optimal care outcomes.
Heavy Equipment Diesel Mechanic
Twin Cylinder Farms
01.2014 - 08.2014
Diagnosed, repaired, rebuilt, and maintained diesel engines and heavy equipment, ensuring peak operational performance and safety compliance.
Performed routine inspections, preventative maintenance, and troubleshooting on industrial machinery.
Repaired hydraulic, electrical, and mechanical systems, minimizing downtime and optimizing equipment reliability.
Obtained Mining License to work on diesel equipment at rock quarry.
Plant Manager
Wel-Drill
02.2013 - 01.2014
Supervised and coordinated a team of 5 staff, ensuring efficient workflow, high productivity, and adherence to company standards.
Coordinated with suppliers to source raw materials while maintaining compliance with safety and quality standards.
Tracked and documented raw material inventory, ensuring accurate reporting and accountability.
Managed production schedules to optimize efficiency and minimize downtime.
Managed daily operations and monitored production processes, quality control, and equipment performance to ensure safe and consistent output.
Prepared daily production reports, analyzed performance metrics, and adjusted operations to maximize efficiency.
Conducted regular safety audits and inspections, implementing corrective actions to prevent accidents and equipment damage.
Oversaw maintenance and repair of all plant equipment, ensuring minimal downtime and optimal operational efficiency.
Oversaw all warehouse operations, including inventory management, shipping/receiving, and storage to ensure efficient workflow.
Maintained accurate records of truck weights for regulatory reporting and operational tracking.
Verified vehicle weights to ensure they met legal limits, preventing violations and ensuring safe transportation of goods.
Implemented process improvements that increased plant production by 25% while maintaining quality and safety standards.
Safely operated company vehicles for transportation of personnel, equipment, and materials, ensuring timely and efficient delivery.
Operated skid steer and front-end loader equipment, safely and efficiently.
Pest Control Applicator
Admiral Pest Control
12.2012 - 02.2013
Applied pesticides and pest control treatments safely and effectively to residential and commercial properties, ensuring compliance with local and federal regulations.
Inspected properties to identify pest issues and implemented customized treatment plans to eliminate infestations and prevent recurrence.
Maintained detailed service records, chemical logs, and safety documentation for regulatory compliance and quality assurance.
Educate clients on pest prevention strategies and safety practices to promote long-term pest management solutions.
Operated and maintained pest control equipment and company vehicles, ensuring safety, and proper handling and storage of chemicals.
Delivery Driver
BCI (Now Burrows Construction, Inc.)
11.2011 - 12.2012
Maintained CDL Class A License.
Safely transported and delivered pole barn materials to various sites, ensuring timely and accurate deliveries.
Operated company vehicles, trucks, and trailers, following all traffic laws and safety regulations while handling heavy loads.
Loaded and unloaded materials carefully to prevent damage and maintain product quality.
Maintained accurate truck delivery log books, to include routes, mileage, fuel usage, and delivery details for regulatory compliance.
Monitored and updated log books in accordance with DOT and company requirements to support safe and legal operations.
School Bus Driver
Muskogee Public Schools
08.2011 - 05.2012
Safely operated a school bus, transporting students to and from school, while adhering to traffic laws and company policies.
Ensured student safety and discipline on the bus, fostering a secure and positive environment.
Communicated effectively with parents, school staff, and dispatch to coordinate schedules and address any concerns.
Armed Security Guard
Camp Gruber
10.2009 - 11.2011
Served as a CLEET-certified armed security guard in the military reserve, providing protection for personnel, property, and critical operations.
Conducted armed security patrols, access control, and surveillance, ensuring compliance with military and state safety regulations.
Responded to emergencies and security incidents with professionalism, exercising sound judgment under pressure.
Maintained and inspected firearms and security equipment to ensure operational readiness and safety compliance.
Prepared detailed security reports and maintained records in accordance with military and CLEET standards.
Recipient of Excellence in Education Award (Highest Grade)
Law Enforcement Officer
Town of Moffett, OK
09.2007 - 10.2009
Enforced local, state, and federal laws to maintain public safety and order within the community.
Patrolled assigned areas, responded to emergency calls, and investigated incidents to prevent crime and ensure community security.
Conducted interviews, gathered evidence, and prepared detailed reports for legal proceedings and case documentation.
Collaborated with fellow officers, community members, and agencies to address public safety concerns and resolve conflicts.
Maintained proficiency in law enforcement procedures, defensive tactics, and the safe handling of firearms and equipment.
Seasonal Park Ranger
Tenkiller State Park
03.2006 - 09.2007
Enforced park regulations and laws while carrying a firearm, ensuring safety of visitors, staff, and wildlife.
Responded to emergencies and incidents, providing first aid and coordinating with local authorities as needed.
Monitored wildlife, facilities, and trails, reporting maintenance needs and potential hazards.
Assisted in environmental conservation projects, including habitat restoration, cleanup, and resource management.
Collected and processed camp fees, ensuring accurate transactions and proper documentation for court records.
Volunteer Fire Fighter
Vian Volunteer Fire Department
04.1994 - 04.2006
Responded to emergency calls, including fires, accidents, and hazardous situations, providing timely assistance and safety support.
Operated firefighting equipment and vehicles, ensuring proper maintenance and readiness for emergency response.
Participated in training exercises and drills to maintain preparedness, teamwork, and compliance with safety protocols.
Collaborated with local emergency services and team members to coordinate effective response and minimize property damage.
Law Enforcement Officer
City of Vian, OK
04.2004 - 03.2006
Enforced local, state, and federal laws to maintain public safety and order within the community.
Patrolled assigned areas, responded to emergency calls, and investigated incidents to prevent crime and ensure community security.
Conducted interviews, gathered evidence, and prepared detailed reports for legal proceedings and case documentation.
Collaborated with fellow officers, community members, and agencies to address public safety concerns and resolve conflicts.
Maintained proficiency in law enforcement procedures, defensive tactics, and the safe handling of firearms and equipment.
Night Clerk
Gittin Place Convenience Store
03.2002 - 04.2004
Managed nightly store operations, including cooking, cash handling, inventory management, and customer service.
Operated the cash register, processed transactions correctly, and balanced the register at the end of the night.
Restocked shelves, monitored inventory levels, and ensured products were displayed neatly and attractively.
Provided friendly and efficient customer service, addressing inquiries and resolving issues promptly.
Maintained a clean and safe store environment, following all company policies and safety procedures.
Prepared accurate nightly reports.
Machine Operator
Georgia Pacific
02.1997 - 03.2002
Operated and monitored paper production machinery to ensure consistent quality and efficient output.
Performed routine inspections, adjustments, and minor repairs on equipment to maintain optimal performance.
Monitored production processes, making real-time adjustments to prevent defects and reduce waste.
Maintained accurate production logs and reported operational issues to management for timely resolution.
Followed strict safety protocols and quality standards to ensure compliance and a safe work environment.
Adhere to standard operating procedures (SOPs) to ensure consistency, quality, and safety in daily operations.
Consistently met or exceeded daily production quotas while maintaining quality and safety standards.
Operated forklifts to safely transport, load, and unload materials in a production environment.
Monitored spending on supplies and consumables, implementing cost-control measures to prevent budget overruns.
Preventative Maintenance Technician
Southern Material Handling Company
01.1995 - 07.1997
Drove company vehicle to customer locations to perform preventative maintenance on customer equipment to include oil, hoses, and belts.
Managed inventory of parts and supplies, ensuring accurate stock levels and timely replenishment.
Processed incoming shipments, verified orders, and organized parts for easy accessibility.
Maintained accurate records in inventory management systems, reducing errors and delays.
Maintained consistent inventory of consumables, ensuring uninterrupted operations and workflow efficiency.
Conducted market research to identify suppliers offering the best pricing and terms, maximizing profit margins on parts and inventory.
Driver
G & M Sand and Gravel
01.1996 - 01.1997
Operated earthmoving equipment to excavate, grade, and move soil and materials safety and efficiently.
Performed routine inspections and maintenance on earthmoving machinery to ensure optimal performance and safety.
Followed site plans and instructions to complete projects on schedule while maintaining quality standards.
Coordinated with team members to optimize workflow and minimize downtime during earthmoving operations.
Adhered to all safety protocols and regulations while operating heavy machinery in construction and landscaping projects.
Licensed Life and Health Insurance Agent
Liberty
01.1995 - 01.1996
Licensed Life & Health Insurance Agent with expertise in assessing clients' financial and insurance needs, recommending tailored coverage solutions, and ensuring compliance with state and federal regulations. Skilled in client relationship management, policy sales, and risk assessment.
Advised clients on life and health insurance options.
Developed customized insurance plans aligned with clients' long-term financial goals and risk profiles.
Maintained 100% compliance with state insurance regulations and internal company policies.
Built and nurtured a network of clients, generating referrals and repeat business.
Managed policy applications, claims support, and ongoing client service, ensuring high client satisfaction.
Sales Representative
Security Alarms
01.1993 - 01.1995
Designed and implemented advanced security alarm systems for residential and commercial properties, tailored to client-specific needs, including fire retention systems, sprinkler systems, intrusion detection, access control, and monitoring integration.
Conducted site surveys and risk assessments to determine optimal sensor placement, writing, and system configuration.
Ensured compliance with local, state, and federal safety and security regulations.
Maintained accurate inventory records, assisting in stock management and replenishment efforts.
Aviation Hydraulic Mechanic
United States Navy
12.1990 - 12.1993
Diagnosed and repaired hydraulic systems to ensure optimal performance.
Conducted preventive maintenance on hydraulic machinery to minimize downtime.
Collaborated with team members to streamline repair processes and improve efficiency.
Implemented safety protocols during maintenance procedures to enhance workplace safety.
Managed inventory of hydraulic components, ensuring availability for timely repairs.
Analyzed equipment failures and developed strategies for improved reliability and performance.
Education
High School Diploma -
Fort Gibson High School
Fort Gibson, OK
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Class A commercial Driver's license (In process of renewing)