Henry Smith

Outside Sales Staff support

In my time as Sales Coordinator I supported the sales staff in the following ways:

• Inputted every quote and order for sales staff with proficient speed and minimal errors
• Managed open orders and helped to maintain accurate inventory records
• Placed stock and non-stock orders with vendors to ensure orders and deliveries were covered for key customers
• Worked side by side with dispatch to schedule deliveries with efficiency and effectiveness
• Identified and corrected billing mistakes and processed deposits and ROA payments
• Trusted by veteran sales staff to cover key accounts in their absence
• Distributed and maintained price sheets from all vendors to sales staff
• Ordered all literature and material samples for customers and sales staff
• Quoted and sold stock and non-stock materials to key customers including vinyl siding, LP Smartside (factory finish, custom finish, and primed), decking, trim, windows, doors, overhead doors, stair systems, steel siding and roofing, and more.
• Handled all stock and non-stock returns
• Provided tech support to the sales staff; primarily for Microsoft Office and our order management system - Spruce
• Supported two departments - Window and Door and Building Materials

Showroom Coverage and Inside Sales

• Covered phones and showroom walk-ins for years and consulted customers on a wide array of materials and tools
• Generated material estimates off of blueprints and rough sketches - all by hand
• Quoted and sold Andersen and Marvin windows, as well as interior/exterior doors in window and door department using proprietary software
• Became forklift certified and supported yard staff when short-handed
• Maintained good relationships with vendors and prefinishers all over the midwest and beyond (ex: Lumbermen's, Boise Cascade, Weekes Forest Products, Amerhart, Edmund Allen, Empire Moulding, and more)
• Took on challenge of managing the Dune Climb outbuildings in Empire and sold roughly 50,000 dollars worth of custom color LP Smartside, trim, overhead doors, and rough framing lumber

• Kept bar presentable and well-stocked to meet customer needs.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.