Henry Starks III
Team Leader/Entrepreneur
San Antonio,TX
Summary
Encouraging supervisor anxious to obtain an high-level position to help continue career while achieving company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Willingness to take on added responsibilities to meet team goals. Self critical and highly motivated.
Overview
16
16
years of professional experience
Work History
Stock Controller
HEB GROCERY COMPANY
10.2020 - Current
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Supervised work of employees to keep on task for timely completion
- Used coordination and planning skills to achieve results according to schedule
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Oversaw daily operations to ensure high levels of productivity
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Managed team of 3-20+ employees, assisting with hiring, training, and professional growth of employees
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Monitored inventory levels in wareroom and alerted management to any discrepancies
- Moved cardboard, plastic ties and other debris from unboxing to trash
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
Independent Contractor(Shopper)
SHIPT INC
08.2017 - Current
- Delivered over 2,317 individual orders to different customer addresses
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Increased customer satisfaction by resolving product or service issues
- Carried out day-day-day duties accurately and efficiently
- Delivered [product or service] to customer locations within specific timeframes
- Used coordination and planning skills to achieve results according to schedule
- Completed online and cellular app forms, recognizing discrepancies and promptly addressing for resolutions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Served customers and followed outlined steps of service.
Night Stocker
HEB GROCERY COMPANY
11.2019 - 10.2020
- Maintained excellent attendance record, consistently arriving to work on time
- Delivered products and services to customer locations within specific timeframes
- Carried out day-day-day duties accurately and efficiently.
- Inspected floor displays, noted missing items, and immediately replenished merchandise
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
- Moved cardboard, plastic ties and other debris from unboxing to trash
Independent Contractor
Amazon Flex
08.2017 - 11.2019
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Increased customer satisfaction by resolving product or service issues
- Carried out day-day-day duties accurately and efficiently
- Delivered [product or service] to customer locations within specific timeframes
- Used coordination and planning skills to achieve results according to schedule
- Completed online and cellular app forms, recognizing discrepancies and promptly addressing for resolutions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Served customers and followed outlined steps of service.
Stock Controller
HEB GROCERY COMPANY
04.2016 - 08.2017
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Carried out day-day-day duties accurately and efficiently
- Delivered products and services to customer locations within specific timeframes
- Supervised work of employees to keep on task for timely completion
- Used coordination and planning skills to achieve results according to schedule
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Oversaw daily operations to ensure high levels of productivity
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Managed team of 5-10+ employees, assisting with hiring, training, and professional growth of employees
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Grocery Lead
HEB GROCERY COMPANY
03.2015 - 04.2016
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Carried out day-day-day duties accurately and efficiently
- Delivered products and services to customer locations within specific timeframes
- Supervised work of employees to keep on task for timely completion
- Used coordination and planning skills to achieve results according to schedule
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Oversaw daily operations to ensure high levels of productivity
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Managed team of 3-15+ employees, assisting with hiring, training, and professional growth of employees
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Stock Controller
HEB GROCERY COMPANY
09.2011 - 03.2015
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Carried out day-day-day duties accurately and efficiently
- Delivered products and services to customer locations within specific timeframes
- Supervised work of employees to keep on task for timely completion
- Used coordination and planning skills to achieve results according to schedule
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Oversaw daily operations to ensure high levels of productivity
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Managed team of 3-20+ employees, assisting with hiring, training, and professional growth of employees
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Night Stocker
HEB GROCERY COMPANY
01.2010 - 09.2011
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Increased customer satisfaction by resolving product or service issues
- Carried out day-day-day duties accurately and efficiently.
Checker/Cashier
HEB GROCERY COMPANY
01.2008 - 10.2010
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Increased customer satisfaction by resolving product or service issues
- Carried out day-day-day duties accurately and efficiently.
Customer Service Assistant
HEB GROCERY COMPANY
01.2008 - 11.2008
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Increased customer satisfaction by resolving product or service issues
- Carried out day-day-day duties accurately and efficiently.
Education
High School Diploma -
Macarthur High School
San Antonio, TX06.2010
High School Diploma -
Macarthur High School
San Antonio, TXNo Degree - Business administration associate of science
San Antonio College
San Antonio, TXSkills
- MS Office
- Conflict resolution
- Critical thinking
- Flexible & Adaptable
- Written Communication
- Supervision
- Responsible
- Multitasking abilities
Languages
Spanish
Professional Working
Timeline
Stock Controller
HEB GROCERY COMPANY
10.2020 - Current
Night Stocker
HEB GROCERY COMPANY
11.2019 - 10.2020
Independent Contractor(Shopper)
SHIPT INC
08.2017 - Current
Independent Contractor
Amazon Flex
08.2017 - 11.2019
Stock Controller
HEB GROCERY COMPANY
04.2016 - 08.2017
Grocery Lead
HEB GROCERY COMPANY
03.2015 - 04.2016
Stock Controller
HEB GROCERY COMPANY
09.2011 - 03.2015
Night Stocker
HEB GROCERY COMPANY
01.2010 - 09.2011
Checker/Cashier
HEB GROCERY COMPANY
01.2008 - 10.2010
Customer Service Assistant
HEB GROCERY COMPANY
01.2008 - 11.2008
High School Diploma -
Macarthur High School
High School Diploma -
Macarthur High School
No Degree - Business administration associate of science
San Antonio College
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