Henry Tran
Software Development Engineer
San Jose,CA
Summary
Flexible Software Quality Assurance Engineer with 3+ years handling various projects such as test automation, internal development tools, and development on commercial products. Looking to make the full transition from Software QA Engineer to Software Engineer. Always eager to learn programming languages, network protocols, and technologies in order to deliver a product on time and of high-quality.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Software Development Engineer 1
Fortinet Inc
Sunnyvale, CA
09.2019 - Current
- 4 Years development experience with Python and Golang.
- Developed robust, scalable, modular and API-centric infrastructures.
- Updated old code bases to modern development standards, improving functionality.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Adjusted design parameters to incorporate new features.
- Extensive experience with Docker containerization development.
IT Helpdesk Technician
Fortinet
Sunnyvale, CA
03.2018 - 09.2019
- Troubleshooted to identify, document, and/or fix corporate users’ IT incidents and requests from all levels of enterprise application stack. (Supported Windows, macOS, and Linux)
- Managed Active Directory user accounts, shared folder access, and computer-domain trust relationships, as well as corporate applications that authenticate through SSO.
- Worked with Human Resources, Facilities, and team managers to set up accounts, equipment, and cubicles for new hires every week.
- Handled incident tickets and guided users through troubleshooting steps in order to support company work functions.
Education
Bachelor of Arts - Computer Science
University of California, Santa Cruz
Santa Cruz, CA 09.2012 - 06.2017
Skills
Python
Golang
Virtualization technologies
Linux
Programming
Troubleshooting
Database programming
Technical Support
Workflows and queries
Hardware and software installation
Web-based software engineering
Product development
Software Documentation
Agile
Timeline
Software Development Engineer 1
Fortinet Inc
09.2019 - Current
IT Helpdesk Technician
Fortinet
03.2018 - 09.2019
Bachelor of Arts - Computer Science
University of California, Santa Cruz
09.2012 - 06.2017