Henry Tran
Henry's Seafood & Wings
Beaumont,CA
3
years of professional experience
Dynamic professional with a strong background in team leadership and operational management. Proven ability to implement effective procedures, train employees, and resolve conflicts, ensuring high standards of service and operational excellence.
Work History
Manager
2 Years 7 Months- Provided leadership during times of organizational change or crisis situations.
- Implemented new procedures that enhanced service quality and operational effectiveness.
- Supervised daily kitchen operations and food preparation processes to ensure efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Enforced customer service standards while addressing issues to uphold service quality.
- Trained employees on additional job positions to maintain coverage of roles.
- Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Starting Varsity Player
2 Years 3 Months- Offensive Captain senior year
- Received honorable mention recognition in district competition
- Served as starting center for two years
- Helped recruit other high school students to join the team
Education
High School Diploma
- University of Houston Academic Excellence Scholarship Recipient
- 2023-2026 Honor Roll
- Multiple AP Courses
- 3.95 GPA
- Top Ranked: 15%
- National Honors Society
Skills
Operational efficiency
Employee training
Leadership skills
Team building
Customer service
Conflict resolution
Time management
Clear communication
Timeline
Manager
Henry's Seafood & Wings
12.2023 - 07.2026Read More
Starting Varsity Player
Hardin-Jefferson High School
08.2023 - 11.2025Read More
Hardin-Jefferson High School
High School Diploma
Read More