Henry Warren
Framingham,MA
Summary
Excelled in creating inclusive environments and fostering teamwork among diverse age groups.
Overview
4
4
years of professional experience
1
1
Certification
Work History
METROWEST YMCA
Camp Counselor-in-Training Instructor
06.2024 - 08.2024
- Mentored and supported youth participants in summer programs, fostering personal growth and academic achievement.
- Utilized de-escalation techniques to calm CITS and ensure safety
- Actively listened to clients and identified underlying concerns, providing feedback, support, and suggestions/advice
- Utilized patience and understanding when dealing with challenging behavior from CITs
- Adapted quickly to changing schedules and expectations while working as part of a team
MetroWest YMCA
Bob-o-Link Captain
06.2023 - 08.2023
- Working with ages 7-8 instead of 13-14
- Active listening and feedback were done with the camp counselors under my responsibility [instead of the CITs]
- Collaboration was mainly done with the Unit Direction for our Juniors Unit (ages 3-8) [instead of my CIT co-instructors]
MetroWest YMCA
Summer Camp Counselor
06.2020 - 08.2021
- Experiences were with the children in my group
- Collaboration was mainly done with my co-counselor and other age group counselors [instead of Juniors Unit Director]
Starbucks
Barista
02.2021 - 05.2022
- Responsible for closing, making beverages, operating the register, and cleaning the store
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Welcomed customers and answered questions regarding menu items and preparation methods
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
Education
Bachelor of Arts - Psychology
Marist College
Poughkeepsie, NY05-2027
Skills
- Teamwork and Collaboration
- Problem-Solving and Conflict Resolution
- Performance Improvement Planning
- Multicultural competence
Certification
- Redwoods Child Sexual Abuse Prevention
- Redwoods Bullying Prevention
- Summer Camp Counselor in Training
Timeline
METROWEST YMCA
Camp Counselor-in-Training Instructor
06.2024 - 08.2024
MetroWest YMCA
Bob-o-Link Captain
06.2023 - 08.2023
Starbucks
Barista
02.2021 - 05.2022
MetroWest YMCA
Summer Camp Counselor
06.2020 - 08.2021
- Redwoods Child Sexual Abuse Prevention
- Redwoods Bullying Prevention
- Summer Camp Counselor in Training
Bachelor of Arts - Psychology
Marist College
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