Henry Witterschein
Mesa,AZ
Summary
Background in actuarial science, statistics and math with complimentary service industry experience. Management experience, strong work ethic, sharp interpersonal skills and a desire to take on new challenges. A love for sports, gambling and mastering new skills.
Overview
2
2
years of professional experience
Work History
General Manager
Sam's Place Bar & Pool Hall
Ames, IA
11.2022 - 05.2023
- Recruited, interviewed and hired qualified staff.
- Created schedules and monitored payroll to remain within budget.
- Counted and tracked totals of cash drawers and safes daily
- Monitored inventory levels and placed new orders for beer and liquor to keep supply well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- In charge of running weekly pool tournaments
Sportsbook Ticket Writer
WeKoPa Casino
Fort McDowell, AZ
02.2024 - Current
- Provided customer service to patrons, including answering questions and resolving disputes.
- Ensured compliance with gaming regulations and company policies.
- Accurate counting of cash for till and payouts/bet placing
- Advanced knowledge of sports and betting
Education
Iowa State University
Ames, IAHigh School Diploma -
Benilde St Margaret's
St Louis Park, MN05.2019
Skills
- Strategic and Logical Planning
- Proficient in Adobe programs
- Operations Management
- Proficient in Excel
- Leadership and Team Building
- Experienced with Coding and Web Design
Timeline
Sportsbook Ticket Writer
WeKoPa Casino
02.2024 - Current
General Manager
Sam's Place Bar & Pool Hall
11.2022 - 05.2023
Iowa State University
High School Diploma -
Benilde St Margaret's
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