Henry A Munoz
Fairfax,VA
Summary
Well known for being a hands on dynamo and having boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Pursuing a role where hard work and dedication will be highly valued. Punctual, professional, and focused on exceeding all expectations. Effective at multitasking and maintaining a friendly attitude under pressure. Considered hardworking, ethical and detail-oriented. Reliable and ready to take on challenges using problem-solving and task prioritization skills to help succeed overall.
Overview
3
3
years of professional experience
Work History
Receptionist
Caring Hands Animal Hospital
Clarendon, VA
10.2024 - Current
- Deliver exceptional client care at veterinary front desk, managing appointments and ensuring smooth patient flow while maintaining detailed medical records. Process client transactions and coordinate with veterinary staff to optimize scheduling and resource allocation. Partner with the veterinary team to facilitate effective communication between pet owners and medical staff; ensuring comprehensive care handling multiple priorities in a fast-paced environment while maintaining high standards of customer service and operational efficiency. Build strong relationships with pet owners through empathetic communication and proactive follow-up on treatment plans. Managed emergency case prioritization while maintaining clear communication channels between medical staff and pet owner.
Sales Associate
Sherwin-Williams
Ashburn, VA
01.2024 - 12.2024
- Built attractive displays and merchandised products. Adapted to changing priorities and unexpected situations with a calm demeanor. Created great customer experiences with personalized sales support. Resolved customer concerns using strong communication and conflict management skills. Maintained a clean and organized sales floor for optimal shopping experience. Stayed informed about industry trends and competitor offerings for better client engagement. Actively listened to customer concerns, addressing issues promptly and professionally. Assisted customers in selecting paint and supplies, providing product knowledge and recommendations.
Food Court Attendant
Costco Wholesale Club
Fairfax, VA
07.2023 - 01.2024
- Ensured compliance with food safety and sanitation standards, maintaining high quality service. Coordinated with the team to streamline order and food processes, ensuring timely service. Managed daily operations, including opening and closing procedures to uphold operational standards. Operated kitchen equipment in line with safety standards. Maintained accurate records and logs, improving operational efficiency and accountability. Built strong relationships with guests and employees fostering a positive and collaborative environment. Monitored food presentation standards, ensuring compliance with health regulations.
Education
High School -
Ronald Regan Doral Senior High
Miami, FL06.2016
Associate of Science - Veterinary Technician
Pennfoster
Online05.2028
Skills
- Verbal and written communication
- Multitasking and Prioritizations
- Anticipating problems
- Stable work history
- Hospitality and Accommodation
- Policy and Procedure Adherence
- Positive and professional
- Product knowledge
- Telephone skills
- Time management
LANGUAGES
English-Native-Fluent
Spanish-Native-Fluent
Timeline
Receptionist
Caring Hands Animal Hospital
10.2024 - Current
Sales Associate
Sherwin-Williams
01.2024 - 12.2024
Food Court Attendant
Costco Wholesale Club
07.2023 - 01.2024
High School -
Ronald Regan Doral Senior High
Associate of Science - Veterinary Technician
Pennfoster