Summary
Overview
Work History
Education
Skills
Languages
References
Work Availability
Work Preference
Software
Timeline
Manager
Ruu Hen (Henry) Chang

Ruu Hen (Henry) Chang

Senior IT Leader
Lewisville,TX

Summary

IT and DevSecOps Leader with over 15 years of experience in optimizing IT operations, enhancing security protocols, and fostering cross-functional team collaboration to drive innovation and efficiency across enterprise solutions.

How I Drive IT Efficiency:
• Saved hundreds of thousands in costs by preventing the purchase of unnecessary 3rd-party IT services.
• Reengineered the architecture review board (ARB), slashing the IT initiative review turnaround time from 3 months to less than 3 weeks while enhancing cybersecurity compliance.
• Mentored, trained, coached, and promoted 3 teammates to development managers and senior technical leads, promoting professional development and talent retention within the company.

Fostering Communication & Collaboration:
• Decreased IT request turnaround time by +50% by fostering collaboration and communication.
• Led 4 Development teams, repairing the disconnect between business and IT departments.
• Held daily 1-on-1 standup meetings with all technical managers, ensuring the absence of broken communication channels while facilitating the resolution of issues and roadblocks.

Improving Reliability & Enterprise IT Performance:
• Implemented comprehensive quality control measures that improved solution reliability, boosting the overall performance and dependability of IT systems.
• Enhanced code quality and reusability through hands-on development utilizing advanced Microsoft solutions (VS, MS-SQL, VB.NET, ASP.NET), adhering to best practices.
• Simplified complex architectural concepts for business analysts and project managers, streamlining communication and resolving technical queries promptly.

Overview

27
27

Years of IT Professional Experience

4
4
years of post-secondary education
7
7

Years of Problem Solving

15
15

Years of Hands-on DevOps

Work History

Senior Manager, IT DevSecOps

Trinity Industries, Inc
03.2012 - 11.2024
  • Used 12-factor to decrease the operation cost by facilitating, leading, and reviewing the system architecture design and domain specs using microservice architecture for the legacy enterprise system modernization and application cloud migration in various cloud hosting environments (e.g. Azure, AWS, GCP, and private cloud providers) with technical teams and stakeholders.
  • Led, reengineered, and documented the reforming process of the company’s architecture review board (ARB) reviewing process, slashing the IT initiative review turnaround time from 3 months to less than 3 weeks while enhancing cybersecurity compliance.
  • Established security and testing models in the existing DevOps, e.g. CI/CD pipeline for the organization to adopt the Security Lifecycle (SLC) shift left practices. This exercise decreased the number of security auditing findings by more than 50 percent and met compliance regulations set by the IGRC team.
  • Led 4 development teams, collaborated with other functional IT teams, repaired the disconnect between business units and ensured customer satisfaction with customer support measurement.
  • Mentored, trained, coached, and promoted multiple teammates to development managers and senior technical leads, promoting professional development and talent retention within the company.
  • Reviewed, evaluated, and completed impact analysis for all IT procurement initiatives and saved millions of dollars in licensing by preventing unnecessary purchases of software and 3rd-party IT services.
  • Worked on annual budget and analysis for the development teams and possible incoming IT projects and operational costs.

Solution Architect

Hewlett-Packard Enterprise Services
09.2011 - 03.2012
  • Simplified complex architectural concepts for business analysts and project managers, streamlining communication and resolving technical queries promptly.
  • Facilitated timely project execution as a vital liaison between experts and clients.
  • Delivered tailored solutions that met project timelines and addressed challenges.
  • Demonstrated HP solutions to clients, identifying needs that enhanced daily operations.
  • Monitored testing workflows, guiding teams for smooth execution and quick issue resolution.
  • Mentored technical staff, fostering team growth and enhancing overall performance.

Senior Architect

Traxxion Software Solutions, LLC
06.2009 - 09.2011
  • Worked directly with C-level officers on strategic sales and marketing initiatives to drive growth.
  • Fostered strong customer relationships by actively communicating to align with business requirements, managing changes effectively while delivering continuous improvements.
  • Enhanced code quality and reusability through hands-on development utilizing advanced Microsoft solutions (VS, MS-SQL, VB.NET, ASP.NET), adhering to best practices.
  • Implemented comprehensive quality control measures that improved solution reliability, boosting the overall performance and dependability of IT systems.
  • Streamlined training for technical staff, enhancing integration and boosting efficiency.
  • Delivered web app architectures aligned with goals and budgets, ensuring project success.
  • Led infrastructure maintenance to optimize performance and reduce costs significantly.

Senior Information Specialist

Electronic Data Systems, EDS
07.2001 - 06.2009
  • Utilized Microsoft solution and .NET framework, ASP.net/VB.net, VB6, classic ASP (ASP 3.0), T-SQL, DTS, Windows Servers 2000/2003/2008, IIS5/6/7 in all tasks in the role.
  • Coordinated with the QA team to ensure the solutions quality.
  • Acted as technical lead provided solutions and advises on the design, enhancement, and architectural questions for the Business Support Tools team.
  • And directly supporting multiple clients (Sabre Holdings, American Airlines, United… etc.) to resolve any user encountered issues.
  • Applied company technical standard architecture and processes to the owned applications following CMMi measurement.
  • Maintained existing web applications and database applications' functionality to ensure the tool and processes are up and running; and the data flow is working properly.
  • Migrated unmanaged processes/tasks to the better managed SQL scheduled jobs, which contain multiple DTS packages, and ensure the jobs are running properly.

Principal

Sabre Corp
02.1999 - 06.2001
  • Developed web enabled thin-client server web applications and converting existing desktop applications to web interface applications using Microsoft Active Server Pages (asp) and Sun Microsystems JavaServer Pages1.1 (jsp) coding in JAVA combined with client-side JavaScript.
  • Created graphic user interface (GUI) web pages implemented on the Windows NT4/2000 platform with several different Web/Application servers that include Internet Information Server 4/5, and WebLogic 5.1.
  • Developed backend database using MS-SQL 7, MS-Access 97/2000, LDAP and Oracle 8i database with access control implemented using Microsoft ODBC, ActiveX Data Objects (ADO), JDBC/ODBC, SQL, and VBS.
  • Deployed and administered Windows servers with IIS 4/5, JRun 3.0, iPlanet, and WebLogic 5.1 as the staging/certified testing environments for development group testing, developing and prototyping.
  • Set up, configured, and administered a NT based Primary Domain Controller (PDC) for development team.

Corporal

The Republic of China Army
12.1989 - 12.1991
  • Acted in a sergeant role (US Army equivalent rank E4 promotable) served in operational leadership team at field artillery division headquarter fulfilled combat and logistics missions.
  • Managed of 200+ Army personnel with daily combat and logistics assignments.
  • Communicated across different Army units and platoons with assignments collaboration.
  • Provided mentorship, coaching, training to new recruits as a drill instructor.

Education

Bachelor of Arts - Mathematics

University of North Texas
Denton, Texas
01.1998 - 12.1998

Bachelor of Arts - Computer Science

University of North Texas
Denton, Texas
08.1995 - 12.1998

Skills

  • DevSecOps
  • Application Modernization
  • SSDLC
  • Multi-Tier Architecture Solution
  • Microservices Architecture
  • Cloud Architecture Solution
  • Azure
  • AWS
  • CI/CD
  • System Integration Architecture Design
  • ITIL
  • Change Management
  • net Core
  • C#
  • VBnet
  • Microsoft Visual Studio
  • Microsoft Windows Server
  • Microsoft SQL Server
  • Strategic planning
  • Cross-functional collaboration
  • Talent development
  • Budget oversight
  • Database development
  • Team leadership
  • Team development
  • Customer service

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

References

  • Daewon Pak, VP, IT Enterprise Systems, Trinity Industries, 972.533.1410, Daewon.Pak@gmail.com, https://www.linkedin.com/in/daewon-pak-a385b9/
  • Arturo Hernandez, Director, IT App Development, Trinity Industries, 469.235.0258, ing_ahernand@yahoo.com.mx, https://www.linkedin.com/in/arturo-hernandez-2a45581/
  • Kelly Hughes, Principal, Software Architect, Trinity Industries, 469.343.5302, kellyhughes777@gmail.com, https://www.linkedin.com/in/kelly-hughes-9855b2/
  • Sampath Gajula, Architect, IT Integration, Trinity Industries, 504.453.7165, gajula.sampath@yahoo.com, https://www.linkedin.com/in/sampath-gajula-22122027/
  • Jon Baumgartner, Senior Application Developer, Trinity Industries, 972.672.0203, jonb62@gmail.com, https://www.linkedin.com/in/jon-b-6b238b8/
  • Marcel Graugnard, Senior Manager, IT Infrastructure, Trinity Industries, 225.341.2328, mgraugnard@gmail.com, https://www.linkedin.com/in/marcel-graugnard
  • Brad Nance, Senior Application Security Engineer, Trinity Industries, 972.839.2836, bnance63@gmail.com, https://www.linkedin.com/in/bradnance/

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsFlexible work hoursPaid sick leavePersonal development programs

Software

Visual Studio

Microsoft Windows Server

Microsoft SQL Server

Visual Studio Code

Microsoft SQL Server Management Studio

Boomi

Timeline

Senior Manager, IT DevSecOps

Trinity Industries, Inc
03.2012 - 11.2024

Solution Architect

Hewlett-Packard Enterprise Services
09.2011 - 03.2012

Senior Architect

Traxxion Software Solutions, LLC
06.2009 - 09.2011

Senior Information Specialist

Electronic Data Systems, EDS
07.2001 - 06.2009

Principal

Sabre Corp
02.1999 - 06.2001

Bachelor of Arts - Mathematics

University of North Texas
01.1998 - 12.1998

Bachelor of Arts - Computer Science

University of North Texas
08.1995 - 12.1998

Corporal

The Republic of China Army
12.1989 - 12.1991

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Ruu Hen (Henry) ChangSenior IT Leader