Summary
Overview
Work History
Education
Skills
Career Development
Timeline
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Heraldo Towles

Heraldo Towles

Chicago

Summary

Senior account executive with extensive experience in acquiring and retaining high-value accounts, driving sales growth and revenue enhancement. Proficient in strategic selling and industry best practices, ensuring effective client engagement. Strong communication skills facilitate clear and impactful interactions with clients.

Overview

20
20
years of professional experience

Work History

Senior Account Executive

AT&T
Dallas
01.2023 - 01.2025
  • Established and facilitated new sales from existing modular base of clients by 32%
  • Collaborated with fiber partners and facilitated cross market opportunities that resulted in convergence growth and business development
  • Generated sales leads through a variety of prospecting tactics and working new logo and existing clients
  • Achieved 113% gross annual sales quota

Business Account Executive

Spectrum Business
Coppell
07.2021 - 09.2023
  • Generated new sales leads through prospecting and contract negotiation, carrying the lead throughout the sales continuum from initiation to contact to sale
  • Collaborated quality leads for consultative solutions for both new and existing customers
  • Utilized consultative selling skills to identify key trends, uncover customer needs, and leverage industry knowledge and applications to find and close sales opportunities

Business Account Executive

Sprint now the new T-Mobile
Irving
01.2019 - 01.2021
  • Developed strategic partnerships development through client relations, and sales development process
  • Contract closeout ratio of 37%
  • Closed 208 wireless sales contracts in the Dallas - Fort Worth territory
  • Achieved 101% gross annual sales quota

Territory Account Manager

Market Source-Tech 21
Chicago
01.2014 - 01.2018
  • Implemented marketing events, product services, and promotional management
  • Managed financial aspects of product development to ensure return on investment transpired
  • Streamlined retail channel, resulting in year-on-year territory grow between 10-33%

Agent Account Executive

U.S. CELLULAR
Chicago
01.2005 - 01.2013
  • Territory manager - 13 US Cellular wireless stores, Chicago market, overseeing 78 employees
  • Sales Training - associates, peers and store management on new products, equipment, services/features, promotions/AIM operation, and sales process
  • Forged sales tactics with directors, which provided a 120% increase of gross territory annual sales (2009)
  • Advanced business to business strategy, which increased SMB sales by 26% in a 6-month period (2008)

Education

Associate of Science -

Richard M. Daley College
Chicago, Illinois

Skills

  • Sales forecasting and analysis
  • Business development and partnerships
  • Territory management strategies
  • Process organization and optimization
  • Sales enablement techniques
  • E-commerce solutions
  • Go-to-market planning
  • Prospecting and lead generation
  • Contract negotiation skills
  • Inside and field sales expertise
  • Client relationship management
  • Deal structuring strategies
  • Sales solutions development
  • Competitive analysis and insights
  • Trend assessment and reporting
  • Team leadership and collaboration
  • Microsoft Office proficiency
  • Wireless point of sale systems
  • Salesforce CRM expertise

Career Development

  • Project Management Professional, 04/14
  • Sprint Way of Selling, 01/20

Timeline

Senior Account Executive

AT&T
01.2023 - 01.2025

Business Account Executive

Spectrum Business
07.2021 - 09.2023

Business Account Executive

Sprint now the new T-Mobile
01.2019 - 01.2021

Territory Account Manager

Market Source-Tech 21
01.2014 - 01.2018

Agent Account Executive

U.S. CELLULAR
01.2005 - 01.2013

Associate of Science -

Richard M. Daley College

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