Seasoned operations manager knowledgeable in all aspects of the Telecom industry. Offering top-notch project management, team leadership and problem-solving abilities. Astute in maximizing resources to meet challenging demands. Highly proficient in generating high-quality work by paying strong attention to detail. Service-oriented and performance-driven with excellent multitasking, organizational, and problem-solving skills. Able to manage field crews directly, and complete work under tight deadlines. Focused on maximizing quality, code compliance and efficiency while meeting budget and design guidelines.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Operations
Lynnwell Associates, Inc.
01.2014 - 05.2019
Company Overview: Electrical Contractor
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements
Reviewed daily financial reports and reconciled accounts to keep information current and accurate
Led employee performance reviews and discussed improvement strategies with each team member
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
Coordinated schedules and day-to-day activities of crew to satisfy project needs
Increased overall team efficiency and productivity
Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules
Assigned work to employees based on project requirements and individual team member strengths
Motivated and supported field workers completing work to increase work quality and efficiency
Worked closely with other stakeholders to immediately address issues and implement effective solutions
Completed all timesheets, traceability forms and documentation on time
Observed employee fieldwork and usage of materials for quality and consistency
Reviewed project specifications against completed project tasks to meet anticipated milestone dates
Electrical Contractor
Owner Manager
Communication Networks Services
04.2005 - 12.2014
Owned and operated network infrastructure business
Merged company with Lynnwell Associates, Inc
Electrical contractors January 1, 2015
Government Contractor
Communication Networks Services
06.2005 - 01.2014
Used strong technical management, program management, and cross-group collaboration skills to lead diverse functional teams.
Improved project efficiency by streamlining communication between team members and stakeholders.
Reduced operational costs through effective resource allocation and budget management.
Reviewed project in-depth to schedule deliveries and estimate costs.
Coordinated with external partners to secure necessary resources for successful project execution while adhering to budget constraints.
Delivered high-quality services by implementing rigorous quality control procedures and monitoring performance metrics.
Spearheaded the development of technical documentation for government contracts, ensuring accuracy, clarity, and compliance with regulatory standards.
Applied variety of strategic frameworks to analyze problems and guide solutions.
Managed complex government contracts, ensuring timely completion and compliance with regulatory requirements.
Ensured client satisfaction through diligent oversight of deliverables, addressing issues promptly as they arose throughout the course of each project.
Oversaw processes for negotiating terms of agreements, drafting contracts and obtaining permits and licenses.
Negotiated favorable contract terms, achieving significant cost savings for both the organization and clients.
Developed innovative solutions for government agencies to address pressing challenges and enhance service delivery.
Director of Operations
Spectrum Integrated Services
05.2004 - 05.2005
Coordinated schedules and day-to-day activities of crew to satisfy project needs
Led employee performance reviews and discussed improvement strategies with each team member
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity
Increased overall team efficiency and productivity
Operations Manager
Black Box Network Services
01.2000 - 12.2003
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
Conferred with subordinate managers each day to assess needs and optimize activities
Assessed upcoming projects to forecast projected resource requirements
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
Managed daily operations, including supervising multiple team members across 3 locations
Owner General Manager
Da/Com Contractors, Inc.
05.1994 - 12.2000
Managed all facets of business: Sales, Operations, financial bottom line
Sold company to Black Box Network Services in December 2000
Education
Electrical Construction -
Electrical Workers Apprentiship School
Brighton, Massachusetts
Journeyman Electrical License -
Electrical workers local 103
Boston, Massachusetts
Skills
Operations oversight
Financial controls
Product procurement
Invoice verification
Scheduling
Inspection procedures
Certification
Leviton Certification
Belden Certification
Hubble Certification
Panduit Certification
Fluke Fiber and Copper Certification
Electrical Construction Electrical Workers Apprenticeship School - Brighton Massachusetts.
Journeyman Electrical License, Electrical workers local 103 Boston Massachusetts.