Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Truck Driver/ Dispatch/Load Finder
Landstar Ranger
02.2022 - Current
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Monitored and managed fuel consumption and expenses for management reporting.
Inspected truck for defects and safe operating condition before, during and after trips.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Answered roadside assistance calls for tows and other vehicle support.
Truck Driver/Dispatcher
Old Dominion Freight Line
09.2010 - 02.2022
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained daily, legible DOT log book and submitted corresponding documents.
Dropped and hooked trailers and changed configuration of equipment.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maximized load safety by balancing, securing, and weighing products.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Truck Driver
Prime Trucking
01.2009 - 09.2009
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Dropped and hooked trailers and changed configuration of equipment.
Truck Driver/Dispatcher
Old Dominion Freight Line
07.2002 - 01.2009
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained daily, legible DOT log book and submitted corresponding documents.
Dropped and hooked trailers and changed configuration of equipment.
Maximized load safety by balancing, securing, and weighing products.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Verified contents of inventory loads against Bills of Lading.
Monitored and managed fuel consumption and expenses for management reporting.
Inspected truck for defects and safe operating condition before, during and after trips.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Completed routine maintenance on truck to keep in working order.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Documented mileage, deliveries, pickups, customer issues and damages.
Completed preventive maintenance checks and basic repairs to vehicles.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Maintained updated and detailed records of calls in physical and electronic database.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Generated reports to track deliveries and maintain proper records and documentation.
Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
Analyzed customer feedback and provided solutions to improve customer service.
Answered phone calls and responded to customer emails.
Monitored vehicle locations to coordinate timely arrivals.
Monitored and tracked dispatch communication systems.
Assisted in resolving customer complaints and grievances.
Scheduled deliveries and pickups according to customer needs.
Utilized dispatch software to enter customer orders, deliveries and receipts.
Communicated with customers to provide delivery updates and resolution.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Scheduled and organized delivery routes.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Received new orders, prepared documentation, and assigned personnel.
Preserved accurate records of dispatched orders, deliveries and receipts.
Monitored flow of paperwork and directed information to appropriate departments.
Tracked and monitored vehicle performance and maintenance.
Managed customer accounts and invoicing.
Provided customers with information on products and services.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Utilized customer feedback to improve customer service.