Summary
Overview
Work History
Education
Skills
Timeline
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Herbert Engop

Eau Claire,WI

Summary

Hardworking Field Technician V bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

18
18
years of professional experience

Work History

Field Technician V

Charter Spectrum
03.2018 - Current
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Worked with diverse types of weather and ground conditions.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Performing Installation HFC and FTTH in business and residential services
  • Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.

Cable Installation Technician

Broadband Solutions
09.2016 - 03.2018
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Repaired and updated equipment to conform to company-wide standards.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Demonstrated equipment capabilities to customer and responded to questions and complaints.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.

Machine Operator Technician

Midwest Manufacturing
05.2014 - 09.2016
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Operated machining equipment safely with team of operators.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper multi-machine operation.
  • Removed jammed materials from machines and readjusted components as necessary to resume operations.
  • Monitored machine operations to detect malfunctions and report or resolve problems.
  • Monitored machine settings and adjusted to correct malfunctions or errors.
  • Troubleshoot and repair conveyer sensors.

Electrical Technician

MBW Consultant Ltd Uganda
02.2006 - 03.2014
  • Installed electrical conduit and wiring for power, controls, and lighting.
  • Tested wiring and other system parts for electrical flow and function.
  • Installed electrical wiring through conduits and holes in both flooring and walls.
  • Tested, troubleshot, and calibrated equipment in shop and field.
  • Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
  • Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
  • Inspected equipment for defects and safety hazards and completed necessary repairs.
  • Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
  • Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.

Education

Associate of Science - Electrician

Uganda Technical College
Lira, Uganda
12.2005

Skills

  • Technical Support
  • Equipment Installation
  • Technical Analysis
  • Safety Management
  • Workplace Safety
  • Hardware and Software Installation
  • System Design

Timeline

Field Technician V

Charter Spectrum
03.2018 - Current

Cable Installation Technician

Broadband Solutions
09.2016 - 03.2018

Machine Operator Technician

Midwest Manufacturing
05.2014 - 09.2016

Electrical Technician

MBW Consultant Ltd Uganda
02.2006 - 03.2014

Associate of Science - Electrician

Uganda Technical College

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Herbert Engop