Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Herbert Hildebrand

Sugar Land,TX

Summary

Results-driven professional with a strong background in financial analysis and team leadership at Landry’s, Inc. Notable achievements include improving operational efficiency and customer satisfaction via strategic budgeting and effective crisis management. Demonstrated ability in vendor negotiation and fostering robust client relationships, contributing to enhanced business performance. Proficient in analyzing complex financial data to deliver actionable insights and stay informed on industry developments.

Overview

31
31
years of professional experience

Work History

Office Manager / Administrative Assistant

US Communications
08.2024 - 02.2025
  • Coordinated appointments and Teams meetings to optimize schedules.
  • Managed daily office operations to enhance workflow and productivity.
  • Facilitated outgoing sales calls and project coordination to improve client engagement.
  • Maintained office supplies inventory for timely ordering and replenishment.
  • Resolved customer inquiries promptly to foster positive client relationships.
  • Answered phone calls, responded to emails, routed mail, and coordinated courier services.

Partner

JB Pappas Development, LLC
Sugar Land, TX
08.2019 - 12.2024
  • Prepared budgets and financial statements to ensure accurate financial tracking.
  • Managed general and subcontractors for efficient project execution.
  • Oversaw accounts receivable and accounts payable to maintain cash flow.
  • Directed construction and remodeling projects for spec homes to meet deadlines.
  • Collaborated with designers and landscapers to align project vision and execution.

Consultant

Hildebrand Hospitality
Houston, TX
08.2018 - 06.2019
  • Evaluated restaurant operations, identifying and implementing system improvements for better performance.
  • Developed robust operational strategies to enhance hospitality services.
  • Coordinated cross-departmental initiatives to streamline guest experience processes.
  • Advised on operational processes, business development, and organizational changes.
  • Recommended efficiency-enhancing system improvements.
  • Focused on cost control, labor management, budgeting, inventory oversight, and purchasing processes.

Internal Auditor

Landry’s, Inc
Houston, TX
04.2018 - 07.2018
  • Reviewed and evaluated unit operations to ensure accurate inventory counts and P&L reporting.
  • Conducted audits of financial records and operational processes to identify discrepancies.
  • Analyzed data to detect errors and improve reporting accuracy.
  • Drafted detailed audit reports for management review and strategic decision-making.
  • Collaborated with management to address major risks and improve internal controls.
  • Identified fraud risks and developed strategies for mitigation.

General Manager

FM Kitchen and Bar
Houston, TX
07.2017 - 03.2018
  • Implemented inventory, COS, and P&L reporting procedures to enhance financial oversight.
  • Oversaw training of FOH and BOH staff, collaborating with owner/chef on menu updates.
  • Managed daily operations of a high-volume kitchen and bar environment.
  • Conducted staff recruitment, training, and performance evaluations to foster team growth.
  • Coordinated inventory management ensuring optimal supply levels were consistently met.
  • Developed marketing strategies to promote events and boost customer engagement.
  • Resolved customer complaints promptly while maintaining high service quality standards.

General Manager

Babin’s Seafood House (2 locations)
Houston, TX
08.2008 - 05.2017
  • Controlled all unit operations, including hiring, training, purchasing, and inventory management.
  • Oversaw daily operations of a high-volume kitchen and bar environment.
  • Managed staff recruitment, training, and performance evaluations to enhance team development.
  • Coordinated inventory management to maintain optimal supply levels consistently.
  • Resolved customer complaints promptly while upholding high service quality standards.
  • Analyzed existing processes for effectiveness and developed new systems to improve productivity.
  • Prepared detailed reports for senior leadership outlining key operational performance metrics.

Owner / Operator

The Baron Group, Inc./dba Baron’s Ice House
The Woodlands, TX
04.2006 - 05.2008
  • Developed business plans, and supervised design and construction.
  • Managed all operations from concept to daily execution.
  • Managed daily operations of food service and beverage offerings.
  • Supervised financial management, including budgeting and cost control measures.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.

Multiple Positions

Landry’s Inc
04.1994 - 12.2005
  • Trained new management on back-of-house procedures and reporting requirements.
  • Controlled operations, scheduling, and payroll for Willie's G's Seafood & Steak House.
  • Opened and managed new Joe's Crab Shack units, enhancing financial performance and resolving HR issues.
  • Developed cost control measures to optimize operational efficiency.
  • Managed recruitment, training, and performance evaluations for team development.
  • Monitored inventory levels and ordered supplies to maintain optimal stock levels.

Education

Bachelor of Science - Political Science

University of Houston
Houston, TX

Skills

  • Financial analysis
  • Sales management
  • Customer service excellence
  • Budgeting and forecasting
  • Staff development
  • Training and team building
  • Crisis management
  • Multitasking skills
  • Microsoft Excel proficiency
  • Microsoft Word proficiency
  • Microsoft Outlook proficiency
  • Inventory control and management
  • Scheduling coordination
  • Business administration skills
  • Facility management expertise
  • Payroll management and budgeting
  • Project management skills
  • Conflict resolution strategies
  • Banking operations knowledge
  • Time management abilities
  • Adaptability to change skills
  • Staff hiring and development
  • Effective communication skills
  • Problem-solving techniques

Accomplishments

  • Most improved LBW COS year over year.
  • Most improved controllable expenses year over year.
  • Graduating the most hourly employees from the supervisor growth program as a path to management.

References

References available upon request.

Timeline

Office Manager / Administrative Assistant

US Communications
08.2024 - 02.2025

Partner

JB Pappas Development, LLC
08.2019 - 12.2024

Consultant

Hildebrand Hospitality
08.2018 - 06.2019

Internal Auditor

Landry’s, Inc
04.2018 - 07.2018

General Manager

FM Kitchen and Bar
07.2017 - 03.2018

General Manager

Babin’s Seafood House (2 locations)
08.2008 - 05.2017

Owner / Operator

The Baron Group, Inc./dba Baron’s Ice House
04.2006 - 05.2008

Multiple Positions

Landry’s Inc
04.1994 - 12.2005

Bachelor of Science - Political Science

University of Houston

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