Herbert Randolph
JACKSONVILLE
Summary
Results-driven Logistics Manager with expertise in distribution operations and team training. Focused on optimizing supply chain processes, enhancing customer satisfaction, and ensuring safety compliance. Proven ability to coordinate inventory and monitor shipments, contributing to timely delivery and strong client relationships.
Overview
18
18
years of professional experience
Work History
Assistant Distribution Manager/Class B Truck Driver
RentoKil
Jacksonville
11.2017 - 05.2022
- Assisted in managing daily distribution operations and logistics at RentoKil.
- Coordinated inventory management processes to maintain stock accuracy and availability.
- Supported team training initiatives to enhance staff performance and operational efficiency.
- Monitored shipment schedules to ensure timely deliveries and customer satisfaction.
- Supervised a team of warehouse workers in the loading and unloading of trucks.
- Developed strategies for improving efficiency within the warehouse operations.
- Reviewed shipping manifests prior to shipments leaving the facility to ensure accuracy of items shipped out.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Operated Class B trucks to transport materials safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Loaded and unloaded cargo with attention to safety protocols.
- Adhered to traffic laws and company policies during deliveries.
- Collaborated with team members to meet delivery schedules effectively.
- Assisted in training new drivers on safe driving practices and procedures.
- Provided excellent customer service during interactions with clients and their representatives.
- Ensured cargo was properly secured.
- Followed all applicable traffic laws while driving vehicles.
- Addressed delivery issues quickly, including incorrect shipments and shortages, to maintain service quality.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Obtained signatures needed to complete and process paperwork.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Maintained safe driving habits to protect property and general public on roadways.
Senior Furniture Tech/Class B Driver
American Signature Furniture
JACKSONVILLE
11.2004 - 10.2015
- Repaired damaged furniture using appropriate tools and techniques effectively.
- Repaired broken furniture pieces using hand tools, power tools, and adhesives.
- Inspected furniture for damages and reported findings to management.
- Performed routine maintenance on upholstered furniture such as cleaning fabric covers and replacing padding materials.
- Maintained tools and equipment to ensure safe and efficient operation.
- Maintained a safe working environment by following safety protocols at all times.
- Ensured that all repairs complied with industry standards and regulations.
- Assembled new furniture items according to manufacturer instructions.
- Inspected products for defects and ensured compliance with safety regulations.
- Documented repairs and maintenance activities for inventory management purposes.
- Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
- Delivered furniture to customers while ensuring safe transport and handling.
- Loaded and unloaded merchandise following company safety protocols.
- Operated Class B vehicles to deliver goods to customers in a timely fashion.
- Conducted vehicle inspections to ensure compliance with safety standards.
- Loaded and unloaded freight from trucks in a safe and timely manner.
- Maintained accurate records of deliveries, including delivery times, quantities and locations.
- Performed daily pre-trip inspections on assigned vehicles according to DOT guidelines.
- Inspected vehicle before and after each shift, reporting any issues or defects to supervisor.
- Monitored fuel consumption levels throughout routes.
- Delivered products safely at designated destinations within estimated time frames.
- Communicated effectively with customers regarding delivery times and locations.
- Followed company policies for customer service and delivery procedures.
- Communicated effectively with team members to resolve delivery issues promptly.
- Adhered to applicable laws and regulations governing the transportation of hazardous materials.
- Provided excellent customer service by responding promptly to customer inquiries and requests for assistance.
- Ensured that cargo was properly secured prior to transport.
- Followed all company policies and procedures related to the safe operation of vehicles.
- Conducted post-trip inspection of vehicle upon return from delivery run.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Education
High School Diploma -
Jean Ribault Senior High School
Jacksonville, FL06-1982
Skills
- Logistics coordination
- Inventory management
- Fleet management
- Shipping accuracy
- Route optimization
- Safety compliance
- Customer relationship management
- Team supervision
- Attention to detail
- Problem solving
- Crisis management
- Effective communication
Timeline
Assistant Distribution Manager/Class B Truck Driver
RentoKil
11.2017 - 05.2022
Senior Furniture Tech/Class B Driver
American Signature Furniture
11.2004 - 10.2015
High School Diploma -
Jean Ribault Senior High School