Herbert Sayyae
Canyon Country,CA
Summary
Proven leader and efficient warehouse specialist, I excelled at Boston Market by driving sales growth and enhancing customer satisfaction through effective team management and problem-solving. Skilled in pallet jack handling and maintaining warehouse safety, I consistently prioritize high-quality service delivery and operational improvements. My self-motivated approach ensures peak performance and results in any fast-paced environment. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
14
14
years of professional experience
Work History
Warehouse Worker
Santa Clarita Studios
07.2019 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- pulled and checked orders for show
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- forklift certifed
- drove orders to and from stages and loctaion
Assistant General Manager
Boston Market
05.2016 - 07.2019
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Manger
Togos Eatery
05.2010 - 07.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
GED -
Lancaster High School
Lancaster, CA06.2008
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Order Picking
- Attention to Detail
- Problem-Solving
- Warehouse Operations
- Pallet Jack Handling
- Shipping and receiving
Timeline
Warehouse Worker
Santa Clarita Studios
07.2019 - Current
Assistant General Manager
Boston Market
05.2016 - 07.2019
Manger
Togos Eatery
05.2010 - 07.2016
GED -
Lancaster High School
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