Herbert Stokey
Somerset,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Office Assistant
New York State Lottery
01.1985 - 03.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Scheduled and coordinated travel arrangements for office staff members.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Assisted with budgeting and financial management to keep office operating within budget.
- Monitored security to help maintain equipment, data and information safety.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Psychriatic Clerk
Central Islip Psychriatic Center
11.1980 - 01.1985
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Managed tax drawers, resolved variances and filed company receipts.
- Provided meeting support by taking minutes and dictations.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
Education
Bachelor of Science - Marketing
New Instiutte of Technology
NY,NY01.1977
Associate of Applied Science - Retail Management
Suffolk Commmunity College
Long Island City, NY06.1975
Skills
- Meeting Planning
- Bookkeeping
- Invoice Processing
- Mail Handling
- Administrative Support
- Office Administration
- Expense Reporting
- Scheduling
- File Maintenance
- Data Entry
- Clerical Support
- Inventory Management
- Event Preparation
- Multi-Line Phone Proficiency
- Positive Attitude
- Front Office Management
- Organizing and Categorizing
- Customer Relationship Management (CRM)
- Professional and Mature
- Mail Distribution
- Excel Spreadsheets
- Team Bonding
- Resourceful
- Valid Driver's License
- Supply Restocking
- Filing and Data Archiving
- Mail Sorting and Distribution
- Mail Routing
- Event Planning
- Mail Management
- Prioritizing Work
- Multi-line phone proficiency
Timeline
Office Assistant
New York State Lottery
01.1985 - 03.2017
Psychriatic Clerk
Central Islip Psychriatic Center
11.1980 - 01.1985
Bachelor of Science - Marketing
New Instiutte of Technology
Associate of Applied Science - Retail Management
Suffolk Commmunity College
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