Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic
Herbert Thompson

Herbert Thompson

Farmington Hills,MI

Summary

Efficient and customer orientated Retail Manager with 8 years of experience and a proven record of success in retail management. Excellent customer service, team leadership, marketing and time management skills. Regularly exceeded monthly sales goals by 30%.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

26
26
years of professional experience

Work History

Meat Cutter

Nino Salvaggio
11.2024 - Current
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
  • Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.

Assistant Manager

Big 5 Sporting Goods
01.2014 - 04.2021
  • Assist with hiring, scheduling, ordering and inventory duties. Collaborate with Store manager, vendors, and merchandisers to ensure smooth operations and constant stock levels. Direct employees to fill and maintain supply on the sales floor. Maintain registers and ensure that customer lines are depleted within a timely limit. Process returns and complete rainchecks when needed.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Tire Technician

Discount Tire
01.2007 - 01.2014
  • Adaptable to taking care of problems quickly. Answering customers questions and ensuring customer decisions are made with the knowledge of the products available. Utilizing the latest diagnostic and processing equipment available in the industry to quickly complete customer orders. Able to complete all customer orders with efficiency and quickness to allow a faster overturn rate.

Butcher

Whole Foods Market
01.2000 - 01.2006
  • Set and enforce performance and service standards to keep a consistent, high quality environment devoted to customer satisfaction. Maintain compliance with company polices and procedures as well as with health codes. Maintain a clean and sanitized environment with health code regulations in mind. Performing a set of duties before opening and after closing as specified by the company and department head. Ensure stock stays full and customers receive thorough service in garnering their needs.

Education

Associate of Applied Science -

Baker College
01.2007

AAS - Architecture

Bakers College
01.2010

Bachelor of Science - Elementary School Teaching

Grand Canyon University
Phoenix, AZ
05-2027

Skills

  • Leadership
  • Delegation
  • Purchasing
  • Communication
  • Problem Solving
  • Hiring Budgeting Sales
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Language

English

Timeline

Meat Cutter

Nino Salvaggio
11.2024 - Current

Assistant Manager

Big 5 Sporting Goods
01.2014 - 04.2021

Tire Technician

Discount Tire
01.2007 - 01.2014

Butcher

Whole Foods Market
01.2000 - 01.2006

AAS - Architecture

Bakers College

Associate of Applied Science -

Baker College

Bachelor of Science - Elementary School Teaching

Grand Canyon University

Similar Profiles

CREATE PROFILE