Summary
Overview
Work History
Education
Skills
Timeline
Generic

Herbert Yates

Madisonville

Summary

Dynamic Territory Manager with a proven track record at American Tire Distributors, excelling in customer relationship management and sales growth. Skilled in analyzing data to drive performance improvements, I foster team collaboration and leadership, achieving sales goals through strategic account development and effective negotiation. Committed to delivering exceptional results in competitive environments.

Overview

42
42
years of professional experience

Work History

Territory Manager

American Tire Distributors
05.2011 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.

Operations Manager

American Tire Distributors
07.1999 - 05.2011
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.

Route Driver

American Tire Distributors
05.1995 - 05.1999
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
  • Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.

Shipping Supervisor

Zartic Meats
02.1991 - 05.1995
  • Supervised shipping team of 12 employees.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.

Shipping and Receiving Lead

Bryan Foods
11.1986 - 02.1991
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified, and packaged items for shipment.
  • Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Military Police Officer

United State Army
08.1983 - 08.1986
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.

Education

No Degree - Business Administration

Ashford University
Clinton, IA
08-2002

Skills

  • Team collaboration and leadership
  • Customer relationship management
  • Multitasking and organization
  • Goals and performance

Timeline

Territory Manager

American Tire Distributors
05.2011 - Current

Operations Manager

American Tire Distributors
07.1999 - 05.2011

Route Driver

American Tire Distributors
05.1995 - 05.1999

Shipping Supervisor

Zartic Meats
02.1991 - 05.1995

Shipping and Receiving Lead

Bryan Foods
11.1986 - 02.1991

Military Police Officer

United State Army
08.1983 - 08.1986

No Degree - Business Administration

Ashford University

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