Overview
Work History
Education
Skills
Timeline
Generic

Herelin Hidalgo

The Bronx,NY

Overview

8
8
years of professional experience

Work History

Preschool Teacher

YMCA Kids Stop Center
West Roxbury, MA
03.2023 - 01.2024
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Organized educational materials and resources to create an engaging learning environment.
  • Assisted in providing a safe and secure environment for children.
  • Established positive relationships with parents and guardians by regularly communicating student progress.

Insurance Agent

Maryleny's Insurance Company
Boston, MA
05.2022 - 01.2023
  • Analyzed claims data to determine potential areas of improvement for policyholders' protection.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Monitored market conditions to ensure that existing policies remain competitively priced.
  • Processed payments received from clients promptly according to established procedures.

Waitress Trainer

Pollo Centro
Boston, MA
12.2020 - 03.2022
  • Provided guidance to new waiters in learning the menu items and their ingredients.
  • Demonstrated proper methods of taking orders from customers accurately and efficiently.
  • Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
  • Instructed waiters on how to respond appropriately to customer complaints or inquiries.
  • Reviewed servers' performance regularly by observing them interacting with customers during meal services.

Cashier

Gary's Tipico
Lowell, MA
03.2018 - 10.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier

Rancho Tipico
Lowell, MA
06.2016 - 03.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.

Education

High School Diploma -

The English High School
Jamaica Plain, MA
01-2016

Skills

  • Responsable
  • Detail oriented
  • Child Safety
  • Bilingual
  • First Aid Training
  • Effective Communication
  • Customer Experience Management
  • Creativity

Timeline

Preschool Teacher

YMCA Kids Stop Center
03.2023 - 01.2024

Insurance Agent

Maryleny's Insurance Company
05.2022 - 01.2023

Waitress Trainer

Pollo Centro
12.2020 - 03.2022

Cashier

Gary's Tipico
03.2018 - 10.2020

Cashier

Rancho Tipico
06.2016 - 03.2018

High School Diploma -

The English High School

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Herelin Hidalgo