Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heriberta Aguiar

Portland,OR

Summary

Dedicated housekeeper with a strong hospitality known for enhancing guest satisfaction through meticulous cleaning and attention to detail. Skilled in teamwork and customer service, I consistently maintained high cleanliness standards and fostered positive relationships with guests and staff alike.

Overview

15
15
years of professional experience

Work History

Housekeeper

The Springs At Tanasbourne
05.2022 - 04.2024
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Housekeeper

The Ackerly At Timberland
02.2022 - 02.2022
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Housekeeper

The Quarry Senior Living
10.2018 - 02.2022
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

House Cleaner

Self-employed
04.2009 - 07.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Emptied trashcans and transported waste to collection areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated electronic backpack vacuums and floor sweepers.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

GED -

PCC
Portland, OR
06-2014

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Residential cleaning
  • Hospitality background
  • Folding clean laundry
  • Communication

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Housekeeper

The Springs At Tanasbourne
05.2022 - 04.2024

Housekeeper

The Ackerly At Timberland
02.2022 - 02.2022

Housekeeper

The Quarry Senior Living
10.2018 - 02.2022

House Cleaner

Self-employed
04.2009 - 07.2016

GED -

PCC

Similar Profiles

CREATE PROFILE
Heriberta Aguiar