Araceli Luna
Kansas City,KS
Summary
Detail-oriented Records Clerk with several years of experience working in records and information management. Hands-on experience creating new records, sorting and classifying content and converting documents to other formats. Assists team with other pertinent office and clerical duties. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
29
29
years of professional experience
Work History
Office Assistant
Johnson County Community College
Olathe, Kansas
07.2023 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Monitored office expenses and submitted purchase requests.
- Managed daily office operations and maintained a clean and efficient workspace.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Senior Records Clerk
AT&T
Mission, KS
07.1995 - 12.2022
- Retrieved documents and files from records rooms and online databases.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Arranged meetings by notifying attendees, reserving rooms and making lodging or meal arrangements.
- Proofread and checked materials for accuracy, completeness and compliance with policies and regulations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Created or updated records with new files or information.
- Evaluated reports and documents for discrepancies and inaccurate information.
- Answered phones, responding to general requests or escalating difficult and sensitive situations.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Kept marketing team informed of latest analytics and metrics through regular reporting.
- Added new material to file records or created new records.
Education
High School Diploma -
Wyandotte High School
Kansas City, KS05.1991
Skills
- Bilingual I read and write fluently in English and Spanish
- Clerical Support
- Verbal and Written Communication
- Materials Storage
- Advanced Knowledge Microsoft Office, Excel, Word, Power Point
- Information Retrieval
- File Management
- Proactive Self-Starter
- Time Management
- Computerized Report Generation
- Typing and Word Processing
- Attention to Detail
- Data Entry
- Administrative Functions
- Fast Learner
Timeline
Office Assistant
Johnson County Community College
07.2023 - Current
Senior Records Clerk
AT&T
07.1995 - 12.2022
High School Diploma -
Wyandotte High School
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