Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Languages
Timeline
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Heriberto Ocampo

Wheeling,IL

Summary

Dynamic retail leader with 8+ years of experience with Energy and purpose-driven retail operations professional with a bold presence and a passion for delivering meaningful work. Known for thriving under pressure, balancing strong individual initiative with collaborative teamwork. Driving operational excellence, team development, and consumer engagement in high-volume environments. Proven ability to lead cross-functional teams, optimize stockroom and sales floor operations, and deliver exceptional brand experiences. Recognized for strategic planning, visual merchandising expertise, and digital execution that consistently exceed business goals.

Overview

9
9
years of professional experience

Work History

Coach: Operational Excellence, Visual Merchandise, Team & Culture

Nike
12.2023 - Current
  • Took over Assistant Head Coach responsibilities, including, weekly business recaps, held leadership team accountable for weekly development and training opportunities using performance activity report for self-development opportunities.
  • Conducted all schedules keeping our scheduling efficiency at +/- 1%
  • Organized, planned, and executed interviews and hired top talent, and onboarded all new hires
  • Drive team through planning and execution of brand initiatives
  • Executed visual merchandising plans across Apparel, Footwear, and Equipment to maintain brand integrity
  • Led Ready Set Go (RSG) sessions to train new hires on brand standards and operational excellence
  • Drove digital sales through consumer-focused strategies, team motivation, and performance tracking.

Stockroom Specialist: Product Life Cycle

Nike
10.2021 - 12.2023
  • Directed stockroom operations, ensuring accurate product flow and timely replenishment to support sales goals.
  • Managed labor planning and scheduling to optimize staffing and operational efficiency.
  • Analyzed performance metrics and implemented action plans to achieve departmental KPIs.
  • Coached and developed team members through structured touchbases and career growth conversations.
  • Provided leadership support on the sales floor during Team Captain and Goalkeeping shifts, driving service standards.

Full-Time Athlete

Nike
03.2017 - 10.2021

Education

Associate of Science - Criminal Justice

William Rainey Harper College
Palatine, IL

Skills

  • Leadership & People Development
  • Store Operations & Process Optimization
  • Visual Merchandising & Brand Standards
  • Digital Commerce & Omnichannel Execution
  • Strategic Planning & Business Analysis
  • Talent Acquisition & Training
  • Time Management & Organization
  • Bilingual: English & Spanish
  • Effective communication

Accomplishments

  • Led visual merchandising strategy for Chicago Marathon (2024 & 2025), driving impactful consumer experiences. (BEST MARATHON EVER)
  • Supported districtwide operations and visual initiatives, ensuring consistency across multiple locations.
  • Recognized as Initiative ALL-STAR
  • Nike Community Ambassador Co-Champion
  • Delivered operational and Visual support for Nike Chicago store, enhancing product flow and consumer engagement.

Interests

Semi-Professional Soccer Player

  • Chicago Mustangs
  • Chicago Nation FC
  • FC Tryzub
  • Chicago Athletic FC

Languages

English
Spanish

Timeline

Coach: Operational Excellence, Visual Merchandise, Team & Culture

Nike
12.2023 - Current

Stockroom Specialist: Product Life Cycle

Nike
10.2021 - 12.2023

Full-Time Athlete

Nike
03.2017 - 10.2021

Associate of Science - Criminal Justice

William Rainey Harper College