Semi-Professional Soccer Player
- Chicago Mustangs
- Chicago Nation FC
- FC Tryzub
- Chicago Athletic FC
Heriberto Ocampo
Wheeling,IL
Summary
Dynamic retail leader with 8+ years of experience with Energy and purpose-driven retail operations professional with a bold presence and a passion for delivering meaningful work. Known for thriving under pressure, balancing strong individual initiative with collaborative teamwork. Driving operational excellence, team development, and consumer engagement in high-volume environments. Proven ability to lead cross-functional teams, optimize stockroom and sales floor operations, and deliver exceptional brand experiences. Recognized for strategic planning, visual merchandising expertise, and digital execution that consistently exceed business goals.
Overview
9
9
years of professional experience
Work History
Coach: Operational Excellence, Visual Merchandise, Team & Culture
Nike
12.2023 - Current
- Took over Assistant Head Coach responsibilities, including, weekly business recaps, held leadership team accountable for weekly development and training opportunities using performance activity report for self-development opportunities.
- Conducted all schedules keeping our scheduling efficiency at +/- 1%
- Organized, planned, and executed interviews and hired top talent, and onboarded all new hires
- Drive team through planning and execution of brand initiatives
- Executed visual merchandising plans across Apparel, Footwear, and Equipment to maintain brand integrity
- Led Ready Set Go (RSG) sessions to train new hires on brand standards and operational excellence
- Drove digital sales through consumer-focused strategies, team motivation, and performance tracking.
Stockroom Specialist: Product Life Cycle
Nike
10.2021 - 12.2023
- Directed stockroom operations, ensuring accurate product flow and timely replenishment to support sales goals.
- Managed labor planning and scheduling to optimize staffing and operational efficiency.
- Analyzed performance metrics and implemented action plans to achieve departmental KPIs.
- Coached and developed team members through structured touchbases and career growth conversations.
- Provided leadership support on the sales floor during Team Captain and Goalkeeping shifts, driving service standards.
Full-Time Athlete
Nike
03.2017 - 10.2021
Education
Associate of Science - Criminal Justice
William Rainey Harper College
Palatine, ILSkills
- Leadership & People Development
- Store Operations & Process Optimization
- Visual Merchandising & Brand Standards
- Digital Commerce & Omnichannel Execution
- Strategic Planning & Business Analysis
- Talent Acquisition & Training
- Time Management & Organization
- Bilingual: English & Spanish
- Effective communication
Accomplishments
- Led visual merchandising strategy for Chicago Marathon (2024 & 2025), driving impactful consumer experiences. (BEST MARATHON EVER)
- Supported districtwide operations and visual initiatives, ensuring consistency across multiple locations.
- Recognized as Initiative ALL-STAR
- Nike Community Ambassador Co-Champion
- Delivered operational and Visual support for Nike Chicago store, enhancing product flow and consumer engagement.
Interests
Languages
English
Spanish
Timeline
Coach: Operational Excellence, Visual Merchandise, Team & Culture
Nike
12.2023 - Current
Stockroom Specialist: Product Life Cycle
Nike
10.2021 - 12.2023
Full-Time Athlete
Nike
03.2017 - 10.2021
Associate of Science - Criminal Justice
William Rainey Harper College