Heriberto Romero Ortega
Le Grand,CA
Summary
Proven in enhancing customer satisfaction and sales at Parkers Hardware Store, I bring strong expertise in merchandise display and exceptional customer service skills. Leveraging goal-oriented approaches and adept at fostering team cooperation, I significantly contribute to efficient store operations and a positive shopping environment.
Overview
9
9
years of professional experience
Work History
Mechanic's Assistant
3K Farming
Merced, CA
04.2022 - Current
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with company's policies.
- Followed detailed instructions of lead mechanic to achieve quality standards.
- Performed service on vehicles that where on the field
- One of my duties is to get vehicle parts prices and getting purchase orders as well as going to the designated store to pick the parts up.
Sales Floor Associate
Parkers Hardware Store
1305 W 18th St. Merced, CA. 95340.
03.2017 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Sales Floor Associate
Ace Hardware Stores
1725 Airline Hwy, Hollister, CA. 95023
03.2015 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Education
High School Diploma -
Merced Adult School
1900 G St. Merced, CA 9534006.2022
Skills
- Goal-Oriented
- Customer Service
- Store maintenance
- Merchandise Display
- Sales expertise
- Honest and Dependable
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Sales floor organization
- Store Cleaning
- Shipment Receiving
- Product Promotion
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
- Merchandise Receiving and Handling
Languages
Spanish
Native or Bilingual
Timeline
Mechanic's Assistant
3K Farming
04.2022 - Current
Sales Floor Associate
Parkers Hardware Store
03.2017 - 04.2022
Sales Floor Associate
Ace Hardware Stores
03.2015 - 04.2016
High School Diploma -
Merced Adult School