Herley Luke

Ramp Agent

McGee Air Services

04.2022 - 06.2025

Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
Stocked aircraft cabins with necessary equipment and supplies.
Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
Minimized environmental impact by implementing more sustainable practices in waste management and equipment operation.
Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
Streamlined ground operations, contributing to overall increase in flight on-time performance.
Connected electrical power unit and hoses to aircraft.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Checked cargo and baggage for security to meet TSA regulations.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Coordinated ground crew activities to complete objectives on schedule.
Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Deiced aircraft before takeoff for safety during inclement weather.
Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
Improved team response times to incoming aircraft, optimizing use of manpower and resources.
Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
Operated ground support equipment with precision, minimizing wear and tear through proper handling.

Retail Merchandiser

TNG Retail Services

12.2020 - 10.2021

Remodeling all safe way store.

Cleaning Associate

Hospital general association

01.2019 - 12.2020

I was the one drying every hospital sheet and blanket

Packaging Technician

Yussian

04.2019 - 12.2019

Finish good, loading and uploading

Summary

Overview

Work History

Ramp Agent

Retail Merchandiser

Cleaning Associate

Packaging Technician

Education

High school diploma or GED - Accounting

Skills

Certification

Timeline

Ramp Agent

Retail Merchandiser

Packaging Technician

Cleaning Associate

High school diploma or GED - Accounting

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