Herlinda Garduno-Jaimes
Homestead
Summary
Experienced Assistant Property Manager, adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and Fair Housing regulations. Strong communicator, skilled in fostering positive tenant relationships, and maintaining compliance with regulations. Ready to contribute to efficient property management, with a focus on excellence and value enhancement. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled assistant manager with proven skills in operations and team relations. Bringing years of related experience, combined with a results-focused and quality-driven approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Float Assistant Property Manager
Richman Property Management
Homestead
12.2024 - Current
- Processed lease agreements and recertifications to ensure compliance with policies.
- Access to manage 11 properties in the South Miami region.
- Maintained accurate records of tenant communications and transactions.
- Organized community events to foster tenant relationships and engagement.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Travel to any of the properties in the Southern Miami region when needed.
- Overviewed all 11 properties' resident activities, and helped coordinate activities for those properties that need assistance.
- I took charge of projects coordinated by the regional manager for all 11 properties.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Understand the importance of, and follow, all HUD regulations, LURA, and each property's compliance requirements.
Full Specialist
Lin Nails
Homestead
08.2022 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Maintained customer records for future reference.
- Educated clients on proper nail care techniques.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
Assistant Property Manager
Royal American Management
Homestead
03.2024 - 11.2024
- Ensured compliance with safety regulations and company policies.
- Facilitated interdepartmental communication through meeting attendance and regular updates.
- Maintained professionalism under pressure, effectively diffusing tense situations.
- Produced accurate and timely reports detailing project activities.
- Conducted market research to identify potential tenants and rental rates.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Facilitated communication between tenants and landlord or property management company.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Performed regular site visits to check on conditions of the premises.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Planned and executed Monthly Resident Activities to maintain positive tenant relations.
Leasing Agent
Centennial Management Group
Homestead
10.2021 - 02.2022
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Prepared monthly financial reports for management review.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Monitored rent collection activities and pursued delinquent accounts.
- Performed administrative duties such as filing paperwork and updating databases.
Occupational Health Specialist
Concentra Medical Center
Milwaukee
12.2016 - 07.2020
- Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
- Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
- Verified patient demographic information at time of check-in and check-out.
- Prepared charts for new patients prior to their appointment.
- Maintained filing systems for patient paperwork including insurance forms, lab results, referral letters.
- Responded to emails from patients inquiring about appointments or other matters related to their care.
- Followed HIPAA guidelines when handling confidential patient information.
- Regularly reviewed office supply inventory levels and placed orders when necessary.
- Trained new staff members on front desk operations and processes.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Combat Medic (68W)
US Army
Fort Bragg
12.2005 - 04.2015
- Assessed and treated acute illnesses, injuries, and wounds while providing emergency care to patients in the field.
- Instructed troops on basic medical aid procedures such as cardiopulmonary resuscitation and first-aid techniques.
- Provided routine medical services such as dressing changes and suture removal for wounded soldiers.
- Transported injured personnel using appropriate equipment to medical treatment facilities in a timely manner.
- Administered intravenous fluids or injections when necessary to treat patients.
- Stocked supplies and maintained an inventory of all medicines used during operations.
- Monitored vital signs such as pulse rate, blood pressure level, temperature of injured personnel during transport to ensure they remain stable until they reach the hospital.
- Coordinated with higher headquarters to arrange evacuation helicopters for urgent cases requiring specialized care at hospitals located far away from our base camp.
- Participated in various training sessions related to combat medicine topics such as disaster preparedness planning, triage management.
- Responded quickly to calls for assistance from fellow medics stationed at remote locations who needed help treating casualties or managing mass casualties situations.
Education
Full Specialist License - Cosmotology
South Dade Technical College
Homestead, FL08-2022
High school diploma -
South Dade Technical College
Homestead, FL10.2005
Skills
- Tenant issue resolution
- Business processes and procedures
- Housing regulations
- Records management
- Lease management
- Property inspections
- Fair housing knowledge
- Compliance documentation
- Market research
- Tenant relations
- Interdepartmental communication
- Professionalism under pressure
- Team collaboration
- Activity planning
- Proficient in RealPage OneSite
- Proficient in Yardi
- Proficient in Excel and Office Word
Certification
- EMT-B, 05/06, 11/09, Requirement by the U.S Army to become a Combat Medic
- Full Specialist, 06/22, 10/24
- CPR Certification, 02/20, 02/21
Personal Information
Authorized To Work: US
Accomplishments
- Awarded Soldier of the Month while deployed in Afghanistan June 2007.
- Awarded CSM recognition for my perseverance and dedication to the 782nd Unit.
- Received my Combat Medic Badge, during my tour of Operation Enduring Freedom.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Float Assistant Property Manager
Richman Property Management
12.2024 - Current
Assistant Property Manager
Royal American Management
03.2024 - 11.2024
Full Specialist
Lin Nails
08.2022 - Current
Leasing Agent
Centennial Management Group
10.2021 - 02.2022
Occupational Health Specialist
Concentra Medical Center
12.2016 - 07.2020
Combat Medic (68W)
US Army
12.2005 - 04.2015
Full Specialist License - Cosmotology
South Dade Technical College
High school diploma -
South Dade Technical College
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