Herlinda Hernandez
Mission,TX
Summary
Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.
Human resources professional prepared to contribute valuable experience in talent acquisition, employee engagement, and compliance. Valued for fostering teamwork and consistently achieving results through adaptability and reliability. Proficient in conflict resolution and strategic planning.
Overview
22
22
years of professional experience
Work History
Human Resources Specialist
JF PETROGROUP
09.2021 - Current
- Maintained work structure by updating job requirements and job descriptions for positions
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
- Delivered consultative services and recruited qualified and diversified candidates for employment
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
DOD officer
DOD POLICE US NAVY
12.2020 - 08.2021
- Working alongside US Navy sentry to assist in complicated matters and customer related situations
- Proficient in weapons, trained in law enforcement and regulations of the US Navy and base regulations
- Certified as sentry officer for gate entrance
- Vehicle and foot patrol, Traffic enforcement, Traffic crash investigation Responding to calls for service, Domestic violence investigations, Misdemeanor investigations, General law enforcement function Security functions
- Exceptional customer service with large amounts of knowledge in multiple fields of business organizations Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, military based units, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance
- Demonstrated success negotiating win-win compromises, developing team building programs, and writing personnel manuals, corporate policies, job descriptions and management reports
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers
- Provided escort services to political leaders, important individuals and businesses according to needs
- Wrote detailed narrative reports for use in investigations
- Directed flow of traffic in construction zones and guided vehicles around automobile accidents
- Prepared and submitted detailed reports regarding assignments and ongoing investigations
Admin clerk
Marine Corps Recruiting Depot
04.2020 - 12.2020
- DTS in permanent personnel section, access and DBIDS enrollment and family addition as well as ID card assistance
- Took over clerk position at the beginning of covid-19 with little to no knowledge of Marine regulations and Depot orders
- Assisting Marines with their travel reservations, assuring they are set up with proper documentation and bank information for their lodging and per diem for proper pay
- Keeping records in order of Marines TDY, OJT for Separations in permanent personnel section, learned about proper ways on sorting and decoding medical records for EAS
- Trained and certified on ID system for new recruits and DOD personnel
- Developed improvements to enhance business reporting capabilities, support success training processes and track district goals
- Leveraged individual strengths of staff members to increase productivity and accomplish daily tasks
- Conducted research to assist with routine tasks and special projects
- Input data and processed system change to generate accurate reports
- Effectively supported regular meetings, taking in-depth notes and disseminating minutes to attendees
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs
Correction Officer
Texas State, TDJC
10.2017 - 04.2020
- Maximum security prison CO with training proficient in multiple aspects of correct control and safe keeping of inmates
- Use of nonlethal force and the ability to think under extreme duress
- Situational awareness and the use of all surroundings to make a safer and more adaptable environment
- Working in large groups to move and protect others in certain areas and allow safe operations and movement under restricted access situations
- Security and surveillance of high traffic locations in the building and surrounding area to further assist in safety actions
- Checking and working with others to make sure inmates are safe and following direct orders and handling any situation which may arise
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions
- Mitigated risks and emergency response delays by monitoring weapon inventory controls
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness
Human Resources Specialist
US ARMY
08.2007 - 02.2013
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
- Advocated for staff members and counsel supervisors to identify and resolve conflicts
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives
- Delivered consultative services and recruited qualified and diversified candidates for employment
- Performed timely project management within budget constraints for issues regarding executive leadership
- Conserved time and improved workflows by handling special projects and emergency solutions
- Responsibilities included supporting 100 associates in the Fort Hood Signal Battalion
- Served as a liaison between associates and managers when dealing with sensitive employee relation's issues to include leaves, payroll, and career progression
- Sharp and EO trained and proficient in multiple tier groups and small organizations
Security Guard
Valley Metro
03.2003 - 07.2004
- Roving Guard for multiple locations across the Lower Valley of Texas securing millions of dollars of equipment and also large-scale vehicle lots used for dealerships and government agencies
- Primarily in charge of loss preventions for the multiple areas within the Valley Area
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Checked and verified photo identification prior to granting facility access
Education
Associate of Arts - Culinary Arts
Le Cordon Bleu
Austin, TX04-2011
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Employee relations
- Compensation and benefits
- Organizational development
- Payroll administration
- Employee onboarding
- Benefits administration
- Performance management
- Project planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resources Specialist
JF PETROGROUP
09.2021 - Current
DOD officer
DOD POLICE US NAVY
12.2020 - 08.2021
Admin clerk
Marine Corps Recruiting Depot
04.2020 - 12.2020
Correction Officer
Texas State, TDJC
10.2017 - 04.2020
Human Resources Specialist
US ARMY
08.2007 - 02.2013
Security Guard
Valley Metro
03.2003 - 07.2004
Associate of Arts - Culinary Arts
Le Cordon Bleu
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