Herlinda Martinez
FRISCO,TX
Summary
Detail-oriented Front-End Supervisor with expertise in cash handling compliance and customer service standards. Monitored cash drawer accuracy, audited refunds, and trained cashiers on point-of-sale systems. Assisted customers with inquiries, maintained inventory levels, and ensured adherence to food safety regulations, driving operational efficiency in retail environments.
Overview
2
2
Languages
1
1
Certification
18
18
years of professional experience
Work History
Overnight Associate
Krogers Grocery Store
Carrollton, TX
04.2022 - Current
- Supervised front-end cashiers across Kroger checkout lanes and the service desk.
- Monitored cash drawers, tills, and change funds for accuracy.
- Inspected receipts, voids, and refunds for front-end compliance.
- Trained new cashiers on POS register use and payment handling.
Cashier Floor Supervisor
Kroger's Grocery
FRISCO, TX
04.2020 - 08.2023
- Assisted customers with product selections, special orders, and service requests
- Stocked deli cases with fresh items and rotated products for Kroger displays
- Operated slicers, ovens, and packaging equipment following Kroger food safety rules
- Prepared sliced meats, cheeses, and hot foods for Kroger deli counter
Deli Clerk
Krogers Grocery Store
01.2019 - 07.2021
- Designed custom bouquets and arrangements for grocery store customers
- Managed fresh flower inventory, storage, and product rotation
- Led Kroger floral department merchandising and seasonal display setups
Lead Floral Designer
Krogers Grocery Store
FRISCO, TX
04.2009 - 06.2018
- Designed custom bouquets and arrangements for grocery store customers
- Coordinated daily floral production and department workflow
- Managed fresh flower inventory, storage, and product rotation
- Led Kroger floral department merchandising and seasonal display setups
Education
Herlinda Martinez
Humble, TXSkills
- POS operation
- Checkout compliance
- Cash reconciliation
- Refund processing
Languages
English
Elementary
Spanish
Professional
Certification
- Food safety, floral trying, Coustumer service training
Accomplishments
- Many times floral selling numbers one in the district
Affiliations
- I’m familiar oriented, cooking, go camping,
Herlinda Martinez
- Volunteer in the LiSD , and the church for special events
References
References available upon request.
Timeline
Overnight Associate
Krogers Grocery Store
04.2022 - Current
Cashier Floor Supervisor
Kroger's Grocery
04.2020 - 08.2023
Deli Clerk
Krogers Grocery Store
01.2019 - 07.2021
Lead Floral Designer
Krogers Grocery Store
04.2009 - 06.2018
Herlinda Martinez