Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Herlinda Sanchez

Beaumont,CA

Summary

Dedicated and seasoned Community Services Outreach specialist with a superior record of successful community service and engagement. Adept at working with a wide variety of community demographics to formulate beneficial programs and issue resolutions. Strong advocate to those in need and committed to providing best possible community service.

Overview

5
5
years of professional experience

Work History

Senior Community Services Assistant

City of Fontana
09.2021 - Current
  • Coordinates in the day-to-day operations of senior center; performing public relations work with the community and with groups pertaining to resources/marketing, volunteers, programs, sports, clubs, classes, special events, dances and health fairs.
  • Participates in the development and implementation of goals, objectives, practices, policies and procedures, and work standards for assigned special projects and programs.
  • Reviews 32 current programs and makes recommendations for new and/or enhanced programming; identifies resource needs for senior patrons, 55+.
  • Coordinates with local government such as Feeding America and San Bernardino County to provide resources to senior patrons 55+.
  • Coordinates food and bus pass distribution programs held monthly, developing and implementing additional programs to engage and empower underserved populations.
  • Plans, organizes, conducts and supervises recreation programs, such as 32 senior programs, and over 6 health fairs.
  • Cultivate and maintain relationships with community members to facilitate outreach activities.
  • Maintains healthy relationships with senior patrons 55+ in providing excellent customer service.

Community Services Assistant

City Of Fontana
09.2019 - Current
  • Coordinates with local government to provide resources to senior patrons, 55+.
  • Assists with 24 special events, 6 health fairs, 36dances, 10 classes, 32 programs, clubs, 4 senior sports and special activities.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Sets up rooms for activities, special events, classes and rentals.
  • Participates in the monitoring of contracted services, assists in day-to day operations of senior center.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained staff on operating procedures and company services.

Education

High School Diploma -

Bloomington High School
Bloomington, CA
06.2005

Skills

  • Workflow Management
  • Microsoft Office
  • Program coordination
  • Time management abilities
  • Community Service Programs
  • Typing 65 words per minute
  • Administration and management

Accomplishments

  • Supervised team of 12 staff members for special events, dances, health fairs and other distribution events
  • Used Microsoft Excel to develop inventory tracking spreadsheet for Health Fairs, and special events.
  • Coordinated, hosted and organized successful Health Fairs, held twice a year for the past 5 years, achieving record breaking attendance of 600+ community residents.
  • Doubled goal revenue for special events by demonstrating marketing advertisement through resources for special events, dances and health fairs with accuracy and efficiency.
  • Collaborated with management in the development and process of Bus Passes and Food distribution.
  • Introduced Health Fairs to the senior center to enhance and promote free resources and programs in need.
  • Introduced new resources for seniors 55+, such as adding programming, clubs, classes, workshops and presentations.
  • Drafted flyers, press releases, brochures, and public service announcements to promote programs, special events, dances and health fairs.

Timeline

Senior Community Services Assistant

City of Fontana
09.2021 - Current

Community Services Assistant

City Of Fontana
09.2019 - Current

High School Diploma -

Bloomington High School

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Herlinda Sanchez