Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Herman Canales

Euless,TX

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

6
6
years of professional experience

Work History

Store Manager

Burlington
Euless, TX
08.2019 - 09.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Annualized Sales 7 million dollars
  • Ensured compliance with safety regulations and company policies.
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Assessed operational efficiency of the store's departments.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delegated work to staff, setting priorities and goals.

Store Manager

Old Navy
Cedar Hill, TX
08.2016 - 06.2018
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Annualized Sales 13 million...Historical high for store.
  • Credit Captian for District

  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored employee performance and identified performance gaps for corrective action.

Education

Associate of Arts - Kinesiology

Angelo State University
San Angelo, TX

Skills

  • Partnership Building
  • Loss Prevention
  • Risk Management
  • Customer Service Management
  • Project Management
  • Operations Management
  • Team Development
  • Shift Scheduling
  • Succession Planning
  • Talent Recruitment
  • Store Merchandising
  • Payroll Management
  • Personnel development
  • Team Leadership
  • Performance Reviews
  • Team Building and Leadership
  • Outstanding communication skills
  • Recruiting and Hiring

Languages

Spanish
Professional

References

References available upon request.

Timeline

Store Manager

Burlington
08.2019 - 09.2022

Store Manager

Old Navy
08.2016 - 06.2018

Associate of Arts - Kinesiology

Angelo State University

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Herman Canales