Herman Conway

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.  Verified proper portion sizes and consistently attained high food quality standards. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Regularly interacted with guests to obtain feedback on product quality and service levels Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross contamination. Practiced safe food handling procedures.

Assisted customer's with food selection, inquiries and order customization requests.  Investigated and resolved customer inquiries and complaints in a timely manner.  Served as the main liaison between customers and management.  Ensured food was stored and cooked at correct temperature.  Communicated with other kitchen team members to ensure food  was prepared on time and correctly.  Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.  Consistently offered professional, friendly and engaging service.  Provided friendly and attentive service and exceptional hospitality.

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