HERMAN E TOMLIN
Orlando,FL
Summary
Detail-oriented real estate, professional experienced in personal and administrative settings. Articulate and patient with strong problem solving and collaboration skills, with a good listening ear. Known for excellent communication in all situations for a successful outcome for all parties involved.
Overview
14
14
years of professional experience
1
1
Certification
Work History
BPO and Data Collection Specialist
Tomlin Consultants, LLC
Orlando, FL
11.2014 - Current
- Initiate correspondence with point of contact to set inspection appointment, prepare them with inspection process, answer all concerns, while acquiring details of the subject property
- Performed interior/exterior inspections to aquire and confirm data collection to be utilized for many report types
- Conducted market research surveys and analyzed data collected for individual orders from clients
- Completion and submission of all reports in a 12 to 24 hour period from the time of inspection.
- Client list includes: Stewart Title, ProTeck Valuation Services. Muller Reports, Opteoum
Licensed Realtor
Premier Properties
Orlando, FL
02.2014 - Current
- Expert at identifying needs and delivering readily comprehensible information for buyers and sellers for a positive outcome in the home buying process.
- Establish positive flow of communication with buyers, sellers, agents, clients, attorneys, and all personnel involved in closing transaction
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Liaison between buyers, sellers and service contractors to coordinate home inspections and appraisals.
- Analyzed market statistics to identify trends and evaluate current property listings.
- Demonstrate expertise in preparing and writing residential sales contracts and leases for real property and land
Research Branch Manager
Cunningham Research Group
Ormond Beach, FL
06.2010 - 08.2013
- Worked with Project managers, supporting staff, and clients to ensure that the fieldwork was done to specifications
- Selected the most appropriate research methodology and techniques for qualitative and quantitative research plans for products in all stages of the product lifecycle, also having a thorough knowledge of documents and business objectives to achieve maximum
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
Education
Associate of Science - Business Management, Marketing & Administration, specializing in Human Resources
Valencia College
Orlando, FLContinuing Education - Real Estate
Burt Rodgers
Real Estate SchoolSkills
- Time management
- Safety training
- Pre-screening candidates
- Workforce planning
- Human resources policies
- Extensive knowledge of FMLA
- MS Office proficiency
- Employment laws and practices
- Sales and Marketing
- Customer Service
- Interpersonal Relations
- Good Communication Skills
- Marketing
- Problem solving
- Strong Interpersonal Skills
- Relationship Building
- Risk management
- Regulatory compliance
- Research protocols
- Google Analytics
- Microsoft Excel
Certification
- Human Resources Management
- Human Resources Operations
- Human Resources Specialist
- Licensed Real Estate Agent
Achievementsandprofessionalskills
- Dedicated, intuitive, and results-focused management professional, with expertise in general management, property management, project supervision, and team participation within the real estate industry.
- Equipped with leadership, communication, organizational, time management, and analytical skills; thrive in both independent and group work environments.
- Recognized for achieving exceptional high retention rate through decisive problem-solving as well as the ability to assess and resolve client concerns.
- Skillful in developing and executing innovative policies and procedures, streamlining workflow, and creating a team environment to increase productivity.
- Energetic self-starter, with the capacity to work under minimal supervisions; at ease in assuming emerging and multiple responsibilities within high-stress, fast-paced situations.
Timeline
BPO and Data Collection Specialist
Tomlin Consultants, LLC
11.2014 - Current
Licensed Realtor
Premier Properties
02.2014 - Current
Research Branch Manager
Cunningham Research Group
06.2010 - 08.2013
Associate of Science - Business Management, Marketing & Administration, specializing in Human Resources
Valencia College
Continuing Education - Real Estate
Burt Rodgers