Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Herman Maynes IV

El Paso,TX

Summary

Proven leader and skilled communicator, excelled at Whataburger by enhancing team performance and customer satisfaction. Expert in sales and adept at complaint resolution, significantly improved service quality. Demonstrated ability to prioritize effectively, ensuring seamless operations and positive customer experiences.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Personal Shopper Assistant

Sams Club
01.2022 - 02.2025
  • Delivered exceptional service to clients by catering to their specific demands and providing personalized attention throughout the shopping process.
  • Collaborated with team members to maintain a clean, organized, and efficient retail environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Team Lead

Whatabuger
09.2020 - 10.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High School Diploma -

Andress
El Paso, TX
06-2021

Skills

  • Sales experience
  • Customer service
  • Complaint resolution
  • Prioritizing orders

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Personal Shopper Assistant

Sams Club
01.2022 - 02.2025

Team Lead

Whatabuger
09.2020 - 10.2021

High School Diploma -

Andress
Herman Maynes IV