Herman Owens
Portland,US
Summary
Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. A hardworking employee enthusiastic about learning and pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Strong commitment to safety demonstrated through an exceptional driving record and 6 years of experience in Bus Driver roles.
Overview
21
21
years of professional experience
Work History
Professional Bus Operator
Trimet
12.2017 - Current
- Complete pre- and post-trip bus inspections for safe passenger transportation.
- Transport passengers safely along prescribed routes according to tight schedules.
- Conduct pre-trip inspections of bus for safe operation.
- Adhere to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Operate bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assist passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Master Barber/Business Owner/Operator
Headquarters Barbershop
Portland, OR
03.2003 - 12.2017
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
Education
Bachelor of Science in Business Administration - Business Administration And Management
01.2023
Skills
- Strong Leadership and Management Experience
- Ability to Identify and solve problems
- Strong Customer Service Skills
- Ability to Handle Multiple Task
- Strong Communication and Interpersonal Skills
- Dependable and Trustworthy
- Ability to work well within a team
- Experience in Managing Staff
Timeline
Professional Bus Operator - Trimet
12.2017 - Current
Master Barber/Business Owner/Operator - Headquarters Barbershop
03.2003 - 12.2017
University of Phoenix - Bachelor of Science in Business Administration , Business Administration And Management
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