Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. A hardworking employee enthusiastic about learning and pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Strong commitment to safety demonstrated through an exceptional driving record and 6 years of experience in Bus Driver roles.
Hi, I’m
Herman Owens
Transportation
Portland,US
Summary
Overview
19
years of professional experience
Work History
Trimet
Line Trainer
06.2024 - Current
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Trimet
Professional Bus Operator
12.2017 - Current
Job overview
- Complete pre- and post-trip bus inspections for safe passenger transportation.
- Transport passengers safely along prescribed routes according to tight schedules.
- Conduct pre-trip inspections of bus for safe operation.
- Adhere to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Operate bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assist passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Headquarters Barbershop
Master Barber/Business Owner/Operator
12.2005 - 04.2012
Job overview
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
Education
University of Phoenix
Bachelor of Science in Business Administration from Business Administration And Management
01.2023
University Overview
Skills
- Strong Leadership and Management Experience
- Ability to Identify and solve problems
- Strong Customer Service Skills
- Ability to Handle Multiple Task
- Strong Communication and Interpersonal Skills
- Dependable and Trustworthy
- Ability to work well within a team
- Experience in Managing Staff
Timeline
Line Trainer
Trimet
06.2024 - Current
Professional Bus Operator
Trimet
12.2017 - Current
Master Barber/Business Owner/Operator
Headquarters Barbershop
12.2005 - 04.2012
University of Phoenix
Bachelor of Science in Business Administration from Business Administration And Management
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