HERMAN SIMS
Birmingham,Alabama
Summary
Assisted with shipping and receiving operations at loading docks and in high-volume mail processing environments.,Demonstrated attention to detail and efficiency while supporting fast-paced operations.,Collaborated effectively with team members to achieve operational goals.
Overview
5
5
years of professional experience
Work History
Mail & Logistics Operations / Loading Dock Associate
Protective Life
Birmingham, AL
04.2023 - Current
- Managed daily shipments, tracking incoming and outgoing deliveries for accuracy and efficiency.
- Checked cargo for damages, shortages, and correct quantities.
- Operated Pitney Bowes mailing and inserter machines for high-volume mail processing.
- Sorted, metered, and distributed mail to proper departments.
- Maintained an organized and safe workspace in the warehouse and mailroom.
- Documented and reported equipment malfunctions and shipment issues.
Overnight Stock Operations
Lowe's
Birmingham, AL
08.2022 - 03.2024
- Stocked and restocked merchandise across various departments.
- Assisted in unloading freight and placed products on the sales floor using manual and electric pallet jacks and forklifts.
- Organized backroom space and adhered to safety protocols for hazardous materials.
- Supported inventory management for effective product availability and organization.
- Utilized forklifts and pallet jacks for efficient transportation of merchandise.
- Collaborated with team members to receive and store shipments accurately.
- Performed quality checks on incoming products to uphold standards.
- Guided new staff on stocking procedures and safety measures.
- Improved stockroom processes to enhance workflow efficiency.
Account Manager / Sales Representative
Vincere Consulting
Birmingham, AL
09.2022 - 02.2023
- Assisted in building relationships with customers to aid in sales growth.
- Provided quality customer service and customized product recommendations.
- Developed strategies to improve client engagement and support revenue generation.
- Consistently met personal sales goals.
- Guided sales team to surpass quarterly objectives through careful planning and mentorship.
- Created training programs that boosted product knowledge and improved customer interaction skills.
- Reviewed market trends to uncover new business prospects leading to increased market presence.
- Worked with marketing to design promotional initiatives enhancing brand visibility and stimulating sales increase.
Operations Manager (Intern)
Bruno Event Team
Birmingham, AL
04.2022 - 10.2022
- Coordinated with global organizations during international sporting events.
- Assisted in overseeing ticketing operations and vendor arrangements.
- Supported the creation of comprehensive venue operation manuals.
- Aided in the execution of large-scale events across various locations.
- Coordinated logistics for event setups, ensuring timely delivery of materials and resources.
- Assisted in managing vendor relationships, enhancing communication and service quality.
- Monitored inventory levels, facilitating accurate stock management for events.
Administrative Support Specialist
Prosper
Birmingham, AL
04.2021 - 03.2022
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling, ensuring optimal use of resources and timely completion of tasks.
- Developed and maintained filing systems to ensure accurate record-keeping and easy access to information.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Implemented process improvements that streamlined administrative functions and reduced turnaround times.
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Strengthened internal communication by managing correspondence, distributing information, and maintaining an updated contact database.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timely responses.
Education
High School Diploma -
P.d. Jackson Olin High School
Birmingham, AL05.2022
Skills
- Achieved seamless logistics and operations execution, enhancing shipping and receiving outcomes
- Optimized loading dock operations, resulting in improved turnaround times
- Implemented effective inventory control strategies, leading to minimized stock discrepancies
- Maximized equipment handling efficiency, ensuring safe and timely operations
- Resolved logistical issues swiftly, contributing to uninterrupted service delivery
- Elevated customer satisfaction through proactive service and support
- Enhanced team collaboration, resulting in successful project completions
Awards
Achievements, Birmingham Promise Scholar, Alpha Phi Alpha Scholarship Recipient, Academic Honors Awarded
Timeline
Mail & Logistics Operations / Loading Dock Associate
Protective Life
04.2023 - Current
Account Manager / Sales Representative
Vincere Consulting
09.2022 - 02.2023
Overnight Stock Operations
Lowe's
08.2022 - 03.2024
Operations Manager (Intern)
Bruno Event Team
04.2022 - 10.2022
Administrative Support Specialist
Prosper
04.2021 - 03.2022
High School Diploma -
P.d. Jackson Olin High School