Herman Villalobos
Woodbridge,VA
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
14
14
years of professional experience
Work History
Catering Supervisor
Centers
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
Pro Mover
CityHound Profecional Movers
05.2021 - 05.2023
Broker, Owner/Administrator
Agencia Aduanera Herman Villalobos Cruz
06.2016 - 05.2022
- (Custom, Agency) IMPORTS and EXPORTS Honduras
- Move back Home in December 2012 and came back to the U.S. in2022.
- Prepared contracts and related documentation according to strict standards.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
Sales Agent, Collections Agent and Customer
Collective Solutions
05.2013 - 05.2016
- Service
- Companies : Plus 4-collections, RPM (Receivable performance management )
- NSB (NATIONAL SERVICE BUREAU) – Collections
- Equaty morgage – sales
- Bally total Fitnnes – customer services/Sales
- ECMA – Customer services
- Mercantile Customer service /Sales.
Kitchen Staff
The George Washigton Universtity
01.2009 - 01.2012
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
William Cullen Bryant High School
Alexandria, VA02.2011
Bachelor of Science -
USAP HoNDURAS
Alexandra, VA2011
Skills
- Safe Work Practices
- Complex Problem
- Supply Ordering and Management
- Office Supplies and Inventory
- Storage Organization
- Guest Relations
- Cook Foods
- Station Preparation
- Catering Services
- Personnel Supervision
- Catering Supervision
- Event Logistics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pro Mover
CityHound Profecional Movers
05.2021 - 05.2023
Broker, Owner/Administrator
Agencia Aduanera Herman Villalobos Cruz
06.2016 - 05.2022
Sales Agent, Collections Agent and Customer
Collective Solutions
05.2013 - 05.2016
Kitchen Staff
The George Washigton Universtity
01.2009 - 01.2012
Catering Supervisor
Centers
High School Diploma -
William Cullen Bryant High School
Bachelor of Science -
USAP HoNDURAS
Similar Profiles
Jasmine Pinson- JohnsonJasmine Pinson- Johnson
Epidemiologist/ Public Health Analyst at Centers for Disease Control and Prevention, Division of Global Migration and Quarantine Program/ Centers for Disease Control and Prevention FoundationEpidemiologist/ Public Health Analyst at Centers for Disease Control and Prevention, Division of Global Migration and Quarantine Program/ Centers for Disease Control and Prevention Foundation
Aryana FernandezAryana Fernandez
Community Health Worker at Wesley Health Centers + Wesley Health CentersCommunity Health Worker at Wesley Health Centers + Wesley Health Centers
Agnieszka FlynnAgnieszka Flynn
Patient Service Coordinator I at United Vein Centers And Vascular CentersPatient Service Coordinator I at United Vein Centers And Vascular Centers
Sylvia Ampofo AnsahSylvia Ampofo Ansah
Information Security Analyst at KBR INC.Information Security Analyst at KBR INC.
ANALAURA MCCLOSKEYANALAURA MCCLOSKEY
BENEFIT PROGRAM SPECIALIST II at DEPARTMENT OF SOCIAL SERVICESBENEFIT PROGRAM SPECIALIST II at DEPARTMENT OF SOCIAL SERVICES