Herman Villalobos
Woodbrige,VIRGINIA
Overview
12
12
years of professional experience
Work History
Catering Supervisor
The George Washigton Universtity
Washington, District of Columbia
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
Supervisor
Burger king
Dumfries, VA
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Owner/Administrator
Agencia aduanera Herman Villalobos Cruz (Custom Broker Agency)
Honduras
06.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Mover
CityHound Profecional Movers
03.2022 - 09.2023
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
Mover
12.2012 - 01.2022
Sales Agent, Collections Agent, and Customer Service
Collective Solutions
San Pedro Sula, Honduras
05.2013 - 05.2016
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Kitchen Staff
The Italian Store
Arlington, U.S.A
- 06.2009
Education
Collage Degree -
Logistics
U.S.A.P University, Honduras01.2019
High School Diploma -
Brayant High School
Alexandra, VA01.2011
Additional Information
I move back home in December 2012 and came back to the country jan 2022. Im currenly working as mover.
Timeline
Supervisor
Burger king
09.2023 - Current
Mover
CityHound Profecional Movers
03.2022 - 09.2023
Owner/Administrator
Agencia aduanera Herman Villalobos Cruz (Custom Broker Agency)
06.2016 - Current
Sales Agent, Collections Agent, and Customer Service
Collective Solutions
05.2013 - 05.2016
Mover
12.2012 - 01.2022
Catering Supervisor
The George Washigton Universtity
Kitchen Staff
The Italian Store
- 06.2009
Collage Degree -
Logistics
High School Diploma -
Brayant High School