Hermandre Williams
16306 Pitcairn Dr.,TX
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cook
Plucker Wing Bar
Cypress, TX
07.2022 - Current
- Adhered to food safety standards when storing and preparing foods.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Organized storage areas for efficient usage of space.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Package Handler
Fed Ex Ground
Houston, TX
07.2022 - 02.2023
- Protected company inventory by maintaining and organizing storage areas.
- Assisted in loading delivery trucks with prepared packages.
- Resolved conveyor system issues by clearing jams and blockages.
- Average 97% proper package to truck accuracy
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Used digital database to keep records of units and stock moved.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Manager
Chick-fil-A
Tomball, TX
04.2014 - 07.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Set sales and profit goals and implemented plans to correct performance deficiencies.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Assisted with training and onboarding of sales associates in store operations.
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
- Accomplished 11% increase in productivity compared to other managers
- Supervised staff performing daily activities.
- Adhered to store policies and procedures to maintain regulatory and legal compliance.
- Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
- Set challenging yet attainable goals to encourage continuous staff development.
- Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost morale.
- Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
- Maintained safe work and collaboration spaces for night employees.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Associate of Science - Engineering Technology
Lonestar College
Tomball05.2019
Bachelor of Science - Engineering Technology
Sam Houston State University
Huntsville, TXSkills
- Project Management
- Staff Development
- Employee Coaching and Motivation
- Complex Problem Solving
- Work Planning and Prioritization
- Teamwork and Collaboration
- Training and Development
- Employee Development
- Cost Control
- Team Leadership
- Time Management
- Calm Under Pressure
- Team Building
- Inventory Control Procedures
- Cycle Counting Proficiency
- Manual Dexterity
- Equipment Operation
- Problem Solving
- Warehouse Operations
- Hand and Power Tool Operation
- Materials Handling Safety Training
- Accuracy and Precision
- Facilities Maintenance
- Supply Management
- Job Site Cleanup
- Customer Service
- Equipment Maintenance
- Heavy Lifting
- Machinery Maintenance
- Job Site Organization
- Safety Awareness
Certification
- Associate of Science, Lonestar College - 2019
Timeline
Cook
Plucker Wing Bar
07.2022 - Current
Package Handler
Fed Ex Ground
07.2022 - 02.2023
Manager
Chick-fil-A
04.2014 - 07.2022
Associate of Science - Engineering Technology
Lonestar College
Bachelor of Science - Engineering Technology
Sam Houston State University
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