Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Hermela Berhe

Nevada,MO

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Enthusiastic Volunteer with years of service in community outreach initiatives. Smart and capable with a compassionate heart. Highly organized with dedication to achievement.

Overview

4
4
years of professional experience

Work History

Receptionist

Cottey College
01.2022 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Laboratory Assistant

Cottey College
Nevada, MO
08.2021 - 12.2021


  • Obtained samples for testing following standard protocols.
  • Analyzed test data and presented findings using charts and graphs/;'';.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

President of Operations

Sa Clothing
Addis Ababa, Addis Ababa
01.2019 - 11.2020
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Established performance goals for department and provided methods for reaching milestones.
  • Increased company growth through collaboration with sales and marketing departments.
  • Created and made appropriate documentation for annual budgets and senior leadership goals.

Charity Coordinator

Ethio-parents School
Addis Ababa, Addis Ababa
12.2019 - 06.2020
  • Collected data and performed customer needs analysis.
  • Spearheaded deployment of websites, social media and mobile applications.
  • Defined and integrated roles, responsibilities and processes for business team and data management organization.
  • Managed four individual projects simultaneously for product lifecycle development.

Red Cross Volunteer

Ethio-parents School
Addis Ababa, Addis Ababa
02.2020 - 05.2020


  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Educated potential participants on available services and processes to engage in program.
  • Carried out day-day-day duties accurately and efficiently.

Volunteer

Nehemiah Austim Center
Addis Ababa, Addis Ababa
05.2019 - 10.2019
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.

Education

Associate of Science - Associate of Science

Cottey College
Nevada, MO
05.2022

High School Diploma -

Ethio-Parents School
Addis Ababa, Ethiopia
12.2020

Skills

  • Correspondence Management
  • Resource Coordination and Allocation
  • Reports and Financial Statements
  • Resident Support
  • Analytical Thinking
  • Implementing Client Care Plans

Timeline

Receptionist

Cottey College
01.2022 - 05.2022

Laboratory Assistant

Cottey College
08.2021 - 12.2021

Red Cross Volunteer

Ethio-parents School
02.2020 - 05.2020

Charity Coordinator

Ethio-parents School
12.2019 - 06.2020

Volunteer

Nehemiah Austim Center
05.2019 - 10.2019

President of Operations

Sa Clothing
01.2019 - 11.2020

Associate of Science - Associate of Science

Cottey College

High School Diploma -

Ethio-Parents School

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Hermela Berhe