Hermes Diaz
Altha,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Co-Owner
Nola Painting LLC
04.2022 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Established team of motivated and highly skilled employees to help run business.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Foreman
C&S Renovation Inc.
05.2005 - Current
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Evaluated incoming materials for quality and amounts ordered.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Reviewed project details to specify correct materials and equipment for job sites.
- Monitored usage of supplies and materials to establish cost effective operations.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Verified completed projects met approved time, quality, and cost estimates.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Forman
GC Timberline
06.2018 - 06.2020
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Inspected completed work to verify quality standards and compliance with criteria.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Evaluated incoming materials for quality and amounts ordered.
- Reviewed project details to specify correct materials and equipment for job sites.
- Monitored usage of supplies and materials to establish cost effective operations.
- Verified completed projects met approved time, quality, and cost estimates.
Education
Certified Welder -
INFOP
Joaquin Reyes Tejeda, Olanchito, Honduras01.1997
Skills
- Bilingual (Spanish/English)
- Reliable and professional
- Customer Relations
- Policy and procedure implementation
- Operations Management
- Staffing
- Customer Service
- Teamwork and Collaboration
- Team Leadership
- Purchasing and planning
- Inventory Tracking and Management
- Decision-Making
- Delegating Work
- Quality Assurance
- Organizational Structuring
- Hard worker
- Small business operations
Languages
Spanish
Native or Bilingual
Timeline
Co-Owner
Nola Painting LLC
04.2022 - Current
Forman
GC Timberline
06.2018 - 06.2020
Foreman
C&S Renovation Inc.
05.2005 - Current
Certified Welder -
INFOP
Similar Profiles
Stacie GoodwinStacie Goodwin
Personal Assistant to the Owner at NOLA Therapist LLCPersonal Assistant to the Owner at NOLA Therapist LLC
Jae Lynn LawrenceJae Lynn Lawrence
Certified Makeup Artist at Owner-Operator Bombshelle Beauty Nola, Llc.Certified Makeup Artist at Owner-Operator Bombshelle Beauty Nola, Llc.
Karmen StanbackKarmen Stanback
Security Officer at NOLA Protection LLCSecurity Officer at NOLA Protection LLC